Pradumna Kumar Bishoyi

Pradumna Kumar Bishoyi Email:-Phone: - Address: Dubai, UAE. Date of Birth:- Summary I am a highly motivated professional in retail and operations with a passion for sales and process improvement. I bring an entrepreneurial mindset and a track record of success in both traditional and matrix organizations. I am dedicated to using my skills and performance to drive results and achieve organizational goals, leveraging my proactive approach, team-oriented mindset, strong analytical skills, and exceptional communication abilities. Work Experience Falcon Ride, Doha, Qatar Feb ’21 – Feb ‘22 Country Operation Manager Contributing to the vision of the company to plan and deliver micro-mobility solutions in Qatar. Iwas part of the opening team and worked with the ministry of transport and Qatar Foundation. • • • • • • • • • SOP formulation and implementation as per Govt. guidelines. Fleet management, In line with the ministry of transport. Key account management for govt, semi-govt & Private Parties. Optimize service areas, hotspots, and deployment strategies. Lead a team of Operations Specialists tasked with in-field repairs and asset recovery. Define new processes and best practices to drive operational excellence. Be involved in cost optimization efforts. Working as an HR to hire, train, and supervise of the team. Build and implement operational processes that deliver scalable solutions. Rasen Sports, Doha, Qatar Oct 2018 – Feb 2021 Sales Manager Working in the capacity of Sales Manager I looked after both Retail and B2B Business. B2B Business • Contacting potential clients to establish rapport and arrange meetings. • Increasing the value of current customers while attracting new ones. • Developing quotes and proposals for clients. • Training personnel and helping team members develop their skills. • Overlooking the visual merchandise of the retail clients. Retail • Managing the cycling and outdoor category in 7 different showrooms. • Working on pricing and merchandising of products in the retail showrooms. • Training staff on products. • Forecasting sales and working on procurement for the coming seasons. Managing an overall business of 2.5 million. Starkenn Sports (Giant Bicycles) Mumbai, India Mar 2018 – Sept 2018 Showroom Manager As the Showroom Manager, I supervised the operational and organizational standards of the showroom which included undertaking administrative tasks, monitoring inventory levels, and developing business strategies. The main objective is to improve customer satisfaction and meet monthly sales goals with employee happiness. Decathlon Sports India Jan 2017 – Feb 2018 Department Manager, Delhi • • • • • • Recruiting, interviewing, and orienting new staff members. Monitoring and evaluating staff performance. Managing a departmental budget and forecasting budgetary requirements. Managing inventory and reducing the shrinkage rate from 2.7% to 0.8% Managing the Stock based on demand and optimizing showroom space to make it commerciallyprofitable. Contributing 18% share to the whole store P&L to have a healthy business at the store level. Country Product Trainer (Btwin), India Oct 2016 – Feb 2018 • Organizing and executing training for staff in 52 stores in India. • • • Inside hiring for the positions of zonal and regional trainers and grooming them. Joint involvement in establishing a professional training concept and its continuous development. Innovate learning effectiveness by leveraging both virtual classroom-style and virtual in-field trainingsessions. Working on showroom layouts to improvise sales in line with product training. • Sales Manager, Bangalore • • Aug 2015 – Sept, 2016 Understanding customer behavior through day-to-day customer interaction. Efficiently managed Stock, with only 2% rupture, as per the forecasting and business planning. Education B.com B. Com (Accountancy & Business) Languages English Advanced Hindi Advanced Kannada Advanced Odia Advanced Rabindranath Tagore University Passing out year 2020(Distance) Bangalore University Dropped in last semester (2014) Achievements Google Project management course. Diploma in Product Training, Btwin France. Accredited international trainer for Decathlon. NCC C certificate with A grade. Hobbies Cycling, Trekking, Travelling & Reading Books.