Pradip Kundu

6 years of Experience of inhouse & Freelance Software Development in Foxpro & 20 years of Implementation in PowerBuilder, Oracle & ERP like Customer Relation Management (CRM) & Dealer Management System (DMS) of Ashok Leyland and CDMS (Piaggio & Bajaj) Pradip Kundu 1142, East Sinthee Road, Kolkata - 700 030 Job Objective Responsibilities of challenging nature, with corresponding authority, required infrastructure, facilities and compensating reward, providing scope for self-growth and development along with Organisation. Present Experience as an Employee in GNB Motors Ltd & Kolkata Auto Agencies (P) Ltd Since 1990 as System Cum Office Executive Since 2003 as System & Back Office Executive Cum Sales Co-ordinator ( Vehicle ) Since 2007 as Deputy Manager System , HR & Back Office Operation till January,2016 Manager, IT and Back Office Admin at Kolkata Auto Agencies Pvt Ltd since March,2016 GNB Motors Pvt Ltd is a well established Automobile Main Dealer of Ashok Leyland Ltd, Piaggio Vehicle Pvt Ltd & Doosan Infracore India Ltd since 1980. Job Profile : In house Software Development monitoring with Software Vendor to make it powerful System. To Play role Liason between Software Vendor & different departments of the Organisation. Implemented project in various branches properly. Leading our departmental personel including training. Incorporate various concept in the System so as to facilitate in decision Making. Achievements : Coordination in successful Implementation of Customer Relation Management (CRM) according to Business’s requirement. Incorporated cost effective Data replication system Assisted in implementing a comprehensive ERP solution at GNB Motors – principal franchisee of Ashok Leyland commercial vehicles in West Bengal. Full computerization of departmental functions across departments such as Vehicle Sales, Spare parts, Purchase, Vehicle indent, Workshop management, HR etc… Established online, real time data transaction between H.O. and its branches in West Bengal. . Earlier achievement Customised Packages developed based on DBMS using Foxpro HR Inventory Management Sales Job Responsibilities as System & HR Manager : Generating various MIS Reports using ORACLE-SQL for different Departments other than from existing system whenever required by any Department , Branch or Principal. Regular correspondence with Customers, Branches, the Principal and others through Email. Data Replication with different branches and vice versa. Occasionally resolving any dispute arising out of Data Replication and its follow up. Regular Backup of data. Assisting different Departmental Personnel when any problem occurs relating to Software and Hardware (Minor) like Formatting of Machine, Scanning, Installation of required Softwares etc. Assisting the Vehicle Sales Department in various manners like generating Quotation, Invoice, reports etc and occasionally follow-up of Customer Relation Management (CRM) Software Package. Follow-up of Data Entry for PIAGGIO in our Software Package as well as CDMS. Recruiting new employees, Training, maintenance of Employee details and Payroll System etc. Generating of Monthly Reports of different Departments of all Branches combined and Reporting to the Principal and the Director as well. PF Return is the only Yearly Report ( Softcopy) sent to the Provident Fund Office. Coordination with Customer Connect (Chennai) as well as HCL Comnet to resolve any problem, when occurs in operation of online Systems like DMS ( Dealer Management System) & CRM (Customer Relation Management). Maintenance of proper costing of Spare Parts Item by thorough scrutiny of Item Ledger and Inventory Valuation System whenever any wrong costing is reflected for a particular item. Rectification of wrong Data Entered by different department. Follow up of Store Inventory Management of the Spare Parts Division. Overall Supervision & Administration of HR and Back Office Office Operation. Job Responsibilities as Sales Manager : Monthly Sales Target Analysis and Setting of Sales Target for each Sales Executive Monthly Call Planning for each Sales Executive. Occasional Follow up of Customers visited by Sales Executive on the basis of Daily Call Report. Monitoring the activities of Sales Executives on the basis of their previous performance. Educational Qualification Graduation B. Sc ( Guwahati University ) Year – 1984 Post Graduate Diploma in Computer Application – Institute of Modern Studies, Sodepur Year - 1989 Diploma on Homeopathic & Biochemic Medical Science (equivalent to DMS) from All India Institute of Alternative Medicine Year - 2006 Domain Expertise: Software: NT , Oracle10g,Windows2003 Server Thorough knowledge of all spreadsheet applications. DBMS - Database management systems and familiar in the usage of query languages on different database platforms – such as Oracle, MS Access, Foxpro etc. CRM & DMS (Ashok Leyland) CDMS ( Piaggio & Bajaj, Excellon) 2 Working Knowledge of : Software Development Concept on Foxpro Networking : Lan (Local Area Network) Gained fundamental concept on Computer Hardware in course of job. Previous & Present Experience • • • • • Worked as an Assistant Teacher (Science) in Dimigiri High School (English Medium) near Phoolbari, West Garohills, Govt of Meghalaya in- Worked as a Monitoring Assistant ( Clerk) at District Rural Development Agency, Dhubri, Govt of Assam in-. Worked as Deputy Manager System, HR & Back Office Operation at GNB Motors Ltd since 1990 till January, 2016. Freelance Coaching on English for students of Class IX, X, XI & XII for long 10 years. Had been working as a Manager IT and Back Office Operation at Kolkata Auto Agencies Pvt Ltd since March,2016 on Contractual Basis. Personal Details Father's Name Date of Birth Language Known Nationality - Late Panchananda Kundu 15th February,1959 English, Bengali, Assamese & Hindi Indian Present Salary Expected Salary - Rs. 25,500/pm (Net Salary) Negotiable _____________________________ Pradip Kundu 3