Pradip Kumar Paul

Pradip Paul Proactive Purchasing Manager helping businesses meet fulfillment Supply Chain Expert ordering processes. Performs detailed research in supplier selection, obligations through reliable vendor partnerships and streamlined sourcing and value assessment to form best overall strategy for long- Contact term gain. Results-driven procurement professional with expertise in Address negotiating contracts. Proven track record of successful cost Dhaka-1212, Bangladesh optimization and supplier performance management. Mobile + WhatsApp - E-mail- Skills Procurement expertise Supplier Selection identifying Customer Logistics Budgeting Effective Communication service management professional A detail-oriented team player with strong organizational skills. Work History 2021-01 - Sourcing and Procurement Manager Current HiPi Industries Inc, Ottawa, ON • Preparing procurement forecast – What to buy and when. • Creating RFQs Customer Service Expert Bookkeeping & Accounting G-Suite overseeing competitive supplier. procedures. Leadership and bidding cycles and then selecting the right compliance Flexibility experienced with degree of accuracy. Management Attention to Detail and with ability to handle multiple projects simultaneously with a high Organization and Time Thinking vendors Also, experienced in managing Accounts and Administrative tasks • Analyzing Analytical and Critical managing player with exceptional listening and critical thinking skills. Data analysis understanding Cost Modeling opportunities, inbound and outbound customer service and collections. Team Inventory Planning Strong Negotiation Skill cost-savings supplier with contracts company to confirm policies and • Negotiating contracts with suppliers to secure the best deal and obtain favorable terms and pricing. • Reviewing and issuing contracts and blanket purchase orders after choosing the ideal vendor and driving the procurement process. • Communicating regularly with suppliers to uphold accountability for quality standards and timely delivery of goods. • Evaluating suppliers’ quotes based on purchasing procedures and competitiveness in quality, price and delivery. • Reviewing and approving purchase orders and invoices for accuracy and completeness. Software • Managing logistics activities to ensure timely delivery of goods. I am efficient in MS Word, • Managing all direct and indirect procurement, Excel, PowerPoint, OneDrive, including the purchasing of goods, services, Outlook, Gmail, supplies, and materials needed. Chrome, Google Google Docs, Google Sheets, Google Voice, Google Drive, • Resolving invoice and payment issues to facilitate prompt payment to suppliers. • Collaborating with internal departments to ensure Google Calendar and many other useful Apps procurement needs are met. of • Identifying opportunities to reduce lead times and Microsoft & Google. improve inventory management. • Scrutinizing purchasing data to identify areas for I am expert in handling many improvement and cost savings. popular & useful Apps and • Maintaining sites like Inventory Planner, ShipStation, xSellco Help Scout, (eDesk), Slack, Redbooth, Stripe, • Monitoring Seller Central, Alibaba, eBay, Walmart, Dropbox, Loom, • Maintaining DocuSign, MyDocSafe, TeamWork, HelloSign, RebateKey, CloudPrint, iCloud, LastPass, 1Password, etc. I am, relationships with procurement processes, and business processes when necessary. • Leading the procurement department, including a team of procurement officers and other team members. 2016-09 - Procurement and Customer Service Manager 2020-12 The Coldest Water, Florida • Managed supply chain process, including pre- also, Accounting proficient software in like Billy, QuickBooks, Xero, Tally etc. advantageous • Incorporating new procurement software, e- Rapportive, Zoom.us, optimal standards, and laws. OneTab, GoDaddy, for • Ensuring compliance with relevant regulations, ScreenCastify, Boomerang, performance suppliers and managing disputes. AnyDesk, Jing, supplier support management decisions. Ryviu.io, TeamViewer, purchases, • Generating reports on purchasing activities to FlexPort, Sellerboard, Google Analytics, of business operations performance. MFG/PRO, Amazon records pricing and payment terms. TimeDoctor, Asana, accurate qualification, negotiating supplier agreements, preparation of contracts, order placement, controlling logistics activities, to facilitate on-time and accurate fulfillment. • Utilized market intelligence to identify opportunities for savings and cost reduction. • Conducted research to source the best products and suppliers in terms of best value, delivery schedules and quality. • Analyzed compliance procedures. supplier with contracts company to confirm policies and • Negotiated and agreed contracts, monitored the quality of products and service provided. • Forecasted price trends and their impact on future activities. • Developed strategies to make sure that cost savings and supplier performance targets are met or exceeded. • Analyzed statistics data on and produced spending and reports saving and and set benchmarks for improvement. • Ensured compliance with all relevant laws, regulations, and company policies regarding procurement activities. • Supervised “Procurement and Customer Service” employees and assessed performances to determine training needs and define accurate plans for decreasing process lags. • Resolved customer complaints while prioritizing customer satisfaction and loyalty. Actively listened to customers, handled concerns quickly. • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques. • Addressed potential cancellations and offered catered solutions to retain accounts. • Took ownership of customer issues and followed problems through to resolution. • Interviewed, trained and onboarded newcomers to the Procurement and Customer Service functions. • Created training videos for the team members to follow. Created and maintained SOP. Trained team members as and when new software is adopted by the company. • Handled refunding procedures. • Ensured replying to customers within 3 hours. • Actively reviewed customer feedbacks on Amazon and worked on negative feedbacks for customer satisfaction. Managed products listing and FBA shipments to Amazon. • Handled BBB cases raised by unsatisfied customers. • Implemented weekly Customer Service Team. reporting system for 2014-02 - Administrative Manager 2016-07 Camara and Company, Maryland • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel. • Trained employees in company and regulatory compliance requirements to promote conformance. • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving. • Interviewed, recruited and onboarded new staff for high-performing administration teams. • Supervised staff and delegated tasks to maintain positive, productive administrative operations. • Developed and implemented improved filing systems for enhanced order and accuracy. • Met department budgets by monitoring and reporting on office expenses. • Updated reports, managed accounts, and generated reports for company database. • Managed supervisor itinerary and appointments and streamlined scheduling procedures. • Completed bi-weekly payroll for 20 employees. • Cultivated strong relationships with vendors and partners supporting administrative operations. • Created organized filing system to manage department documents. • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff. 2006-07 - Senior Merchandising Manager - Apparels 2013-07 Buying Advocate Limited, Dhaka • Coordinated and directed buying team, enforcing compliance with company standards. • Negotiated pricing with vendors to achieve maximum profitability. • Maintained updated product knowledge to successfully educate and advise customers. • Motivated and mentored merchandise team to achieve high performance and job satisfaction. • Set and managed merchandise budgets to maximize profits and control expenses. • Collaborated with marketing team for prompt promotion of products. • Built positive relationships with vendors for consistent and reliable supply of products. • Reviewed customer feedback to identify trends and improve product selection. • Monitored and evaluated supplier performance to verify quality of products and delivery times met company standards. • Obtained price quotation from Garments Factories based on foreign buyer's inquiry. • Prepared detailed Shadow Costing of Apparels to get approval of management. • Made Work Flow Chart based on timeline of foreign buyer and managed Garments factories accordingly. • Followed-up Commercial Department for Transferring L/C to nominated Garments factories. • Product development & managing various type of samples e.g. Proto sample, Fit sample, Size Set sample, Pre-production sample, Production sample, Shipment sample, Salesman sample etc. as per foreign buyer's need. • Ensured timely delivery of Accessories to nominated Garments factories. • Monitored & controlled activates at Knitting, Dying & Final production to ensure on time delivery of Apparels. • Monitored and ensured quality in all steps. 1994-02 - Buyer - Packaging Materials 2005-11 Unilever Bangladesh Limited, Dhaka • Maintained complete documentation and records of Packaging purchasing activities. • Tracked inventory shipments and prepared spreadsheets detailing item information. • Communicated with vendors regarding Packaging Materials need and negotiated prices to maintain cost effective sourcing. • Maintained key item stock levels and wrote or expedited purchase orders. . • Collaborated with internal departments to better understand needs and determine purchasing requirements. • Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures. • Built long-term supplier relationships with vendors to establish quality and competitive pricing. • Developed new strategies to reduce purchasing costs and maintain quality standards. • Managed and maintained purchase orders and invoices. • Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries. • Devised and implemented policies and procedures for purchasing and inventory control. • Negotiated contracts with vendors for costeffective purchasing terms. • Prepared realistic Procurement Plan from “Sales Forecast” • Prepared detailed “Specifications Sheet” for all regular products • Prepared Shadow Costing of goods to justify vendor's quoted prices. • Dealing with Banks, Insurance, Port, Custom and other regulatory authorities. Education 1988-07 - M. Com: Accounting 1989-06 Chittagong University - Chittagong, Bangladesh - B. Com: Accounting Chittagong University - Chittagong, Bangladesh