Pradeep pandey
Virtual Assistant
Shiliguri, West Bengal-
To obtain a job focusing in Customer Service, Sales or Marketing.
Authorized to work in the US for any employer
WORK EXPERIENCE
Technical Consultant -Voice process (Global) – Symantec
Sutherland Global Service - Mumbai, MAHARASHTRA, IN - 2015-02 - 2016-12
Job Profile: Taking inbound calls. Helping customers with all sorts of technical issues with Norton Antivirus.
Customer Service Associate - Web Chat (UK process) – Telefonica O2
Capita India Private Ltd - Mumbai, MAHARASHTRA, IN - 2013 - 2015-02
Job Profile: Retaining customers of a UK based premium network provider..
Education and Career Consultant
EntranceExam.net - 2010 - 2012
Job Profile: • Solving all education and Career related queries (online)
• Providing counselling and guidance to users on various academic courses,
Professional courses, admission procedure and competitive exams.
Assistant Sales Manager
Bajaj Allianz Life Insurance Company Limited - 2009 - 2009
Job Profile: • Sales
• Recruiting Insurance Agents
• Managing the team
Insurance Sales Representative
Bajaj Allianz Life Insurance Company Limited - 2006 - 2008
Job Profile: Sales
EDUCATION
Bachelor of Commerce in Commerce
University of North Bengal
2006
National Institute of Open Schooling
2003
Board of Secondary Education
2001
SKILLS
ADDITIONAL INFORMATION COMPETENCIES
Problem solving
Strong analytical and problem solving skill
Systematic and highly oriented