PRADEEP KUSHWAHA
Certified IT Professional
System Analyst/Developer
MCSE | AZ 900
PROFILE SUMMARY
Accomplished IT Professional with around 15+ year of experience in System Analysis, Managing IT Projects, including
business analysis, IT service delivery, Project management and Technical Support vastly in major domains with
multinational organizations within Qatar and India. Proven ability to provide high-quality solutions to any business
requirement.
CORE COMPENTENCES
Critical Analysis.
Coding Standards.
Communication Skills.
Technical Awareness.
Tools & Technique.
Development Background.
Problem Solving.
Solution Architecture.
Project Management.
Team Management.
Vendor Management.
Database Management.
TECHNICAL SKILLS
• Project Management: Azure DevOps |Team Foundation Server |GIT & GIT Hub.
• Project Development: Visual Studio 2019/2022 | ASP.NET | MVC | C# | Java Script | jQuery.
• Application Types: Web Application | Web Services | REST Services & Web APIs | Windows Services.
• Database Management: Oracle | SQL Server database management | Clustering | High Availability.
• Operating Systems: MS Windows Server 2008|2012|2016 | 2019|Windows 7/8/10/11.
• Cloud Service: MS Azure|Office365 |MS Exchange Online.
• Security Compliance: Palo Alto Firewall | F5 (basics).
• Apple & Google Developer Account Management.
TRAININGS & CERTIFICATIONS
MCSE (Microsoft Certified System Engineer)
Azure DevOps training for project management
Perusing Scrum & PMP Certification
Microsoft Certified – Azure Fundamentals AZ900
Multiple Cyber Security Training
PROFESSIONAL EXPERIENCE
Ministry of Public Health – Qatar
System Analyst & Application Development Lead
Nov 2016 – Cont.
Major Responsibilities:
Manage the operation of IT application team which comprised of 10 IT Engineers, who develop & support
Inhouse applications.
Manage all critical business analysis for new as well as ongoing projects and handle the team to offer the best
solution ensuring effective resolution of the requirements.
Daily coordination & communication with internal teams as well as external Vendors and maintaining all
minutes of meeting. Also, managing the projects progress with DevOps.
Establish and manage the Incident & Problem Management Process, Continuous service Improvements,
Policies and Procedures, SLA’s, etc... ensuring they are all followed as per organizations policies.
Creating project proposal and handle the analysis/approval for various project proposal from external
vendors.
Define the project pathway and methodology to be adopted for development of application and integration
services.
Managing the complete payment gateway portal for all e-services offered by Ministry of Public Health.
Handling the primary IT application support for Medical Commission business and daily support.
Work in close coordination with infra and administration team for pre and post deployment of systems.
Maintained the reported IT tickets on day-to-day basis through HP service manager and SMAX.
Monitoring the continuous team progress, quality of service provided to end users, setting objectives.
Implement the data and network security initiatives as advised by the IT Infrastructure & Security Manager.
Evaluate new proposals, software and recommend changes and supervise the project lifecycle.
Create and prepare reports related to IT development and support functions.
Playing a key role in recruiting new staff by evaluation on technical aspects of a candidate.
Salam Technologies - Qatar
System Specialist (. NET)
Jun 2014 till Aug 2016
Salam Technology is a leading digital infrastructure systems integrator and IT solutions provider in Qatar. It is owned
and managed by Salam International Investment Limited, a conglomerate operating within diverse business sectors.
With over 30 years of cumulative experience, Salam Technology specializes in IT, audiovisual, security, office
automation and telecommunications. The company is well positioned to provide cutting-edge technology solutions, to
help clients maintain their competitive edge and be more innovative.
Major Responsibilities:
Involved in the inhouse project development process with responsibility of doing development of some
critical modules.
Requirement gathering, analysis and project life cycle management is handled for all .NET projects.
Responsible for preparing SRS, POC & project proposals for the required project needs.
Comply with safety standards in terms of IT department policies and procedures.
Conduct required IT Induction training for various in-house projects and supporting the end public users.
Maintain effective working relationships with IT team in Ministry of Public Health and outsourced staff.
EXPERIENCE SUMMARY FOR INDIA:
Company:
Position:
SAMM Worldwide Limited - INDIA
TEAM LEAD
(IT Products & Services)
June 2012 – May 2014
Company:
Position:
Core Competency Group - INDIA
Sr. Software Developer
(Software Development)
Mar 2011 – June 2012
Company:
Position:
Comtek Services Pvt. Ltd. – INDIA
Software Developer
(Leading IT Vendor)
Mar 2008 – Feb 2011
During my tenure with SAMM worldwide Limited, I was leading the complete .net development. Was handing
clientele from Singapore, Germany, Switzerland and many more. responsibilities include providing IT solution
to the acquired clients and manage the complete team to supervise the software development process.
For Core Competency Group, I was playing a key role in the software development team with responsibility of
development most complex modules and handling all integration process.
Comtek services Pvt. Ltd. was the start of my professional carrier where I started my role as a software
programmer and soon developed my role as a key resource in organization.
MAJOR PROJECTS
APPLICATIONS:
Medical Commission FIFA portal is an effective solution that managed the huge load of all Visa/Hayya Card
holder registrations for medical appointments.
Covid Vaccine Certificate/Feedback portal for handling the state’s complete vaccination certificate and
feedback program.
QCIC (Qatar Cancer Information Center) is a central portal to centrally manage country’s cancer patient
information.
DevOps implementation in Ministry of Public Health for streamlining software development life cycle.
E-Payment solution is a bunch of configurable application and web API project to integrate any service payment
integration.
MOPH Reports is a centralized reporting tool for all the department.
MC Support module for 16000 customer support team to manage the support for medical commission
business.
DHP e-complaint system to digitize the fitness to practice section work for Ministry of Public Health.
GHCC portal to centralize the public grievance system for entire public health domain in the state.
Meeting Manager system enables reservation of meeting rooms for Ministry of Public Health.
INTEGRATIONS:
Integration of all e-payment services with MOPH ERP solution.
Web API for integration with MOI, HMC, Qatar Airways, PHCC & Private hospital for information exchange and
business continuity.
Various application integration such as QCHP-GHCC to share the data within Ministry of Public Health.
Managing all the production server deployments and maintenance of all IIS based applications.
STRENGTHS
Full Stack Developer base with active development skills.
Tendency to adapt into various roles as per organization’s requirement.
Well versed with Payment gateway integration with MPGS, VISA and QPAY payments.
Excellent communication and presentation skills.
Care for cordial relationship with colleagues, business owners, and vendors.
Project oriented focus, direction, and operation of activities.
Leadership qualities with task-delegation and knowledge-sharing tendency.
PERSONAL INFORMATION
Nationality
DOB
Passport
Marital Status
Languages
Education
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Indian
22-Oct-1984
M-
Married
English & Hindi
Master’s degree (MCA.) – IGNOU.
