Pradeep Kumar Jha

Pradeep Kumar Jha NETWORK INFRASTRUCTURE MANAGEMENT Phone: - Location: Bangalore. Email: - Innovative result driving extensive & progressive hands-on experience in Network infra having 11+ years of experience. • Enthusiastic depth Cisco technology in routing & switching knowledge in design, administration, implementation and support. • Data Center Network Experience. • Excellent experience in Network Planning, Implementing, Configuring, Troubleshooting and Testing of networking system. Throughout the span, have extensively worked on administration of Cisco devices (Routers/ Switches/ ASA) / Checkpoint Firewalls. TECHNICAL SKILLS • Routing/WAN: OSPF, BGP, EIGRP, RIP, Redistribution, Summarization, Static Routing in cisco & juniper devices. • Switching/LAN: IOS based switches, VTP, STP, MST, RSTP, PVST, PVST+, EtherChannel (PAGP / LACP), VLANs, VTP, Ethernet, Fast Ethernet, Gigabit Ethernet • Firewalls: Checkpoint / Cisco ASA • Network Features & Services: Management. • VPN’s/Tunnelling: GRE & IPsec • Network Management tools: SolarWinds, Spectrum, HPNA tool, SNMP, NetFlow, Syslog, Wireshark, Nagios. • Technical Certification: Cisco Certified Network Associate (CCNA), GNIIT IOS features, HSRP, VRRP, NAT, SNMP, NTP, DHCP, CDP, TFTP and FTP EXPERIENCE Sonoyo Management Consultant Private Limited Senior Consultant – Networks. • • • • • • • • • Feb 2019 – Nov 2019 Posted at TECH MAHINDRA as a Network Lead for SAP LABS client Network Project as L3 Network administrator. Monitor, troubleshoot, and manages escalated production problems as per operations processes, related to Internal Data Center Environment for internal customers, all over the globe (EMEA, AMER & APJ). Manages Network L2/L3 Switches & Security devices configuration, implementation plan and its deployment as per process. Manages Security Access list on L3 devices via separate Linux tool, to provide access. Responsible for allowing rules in checkpoint devices as per the instruction raised by the requester, post security approval. Responsible to verify all checkpoint firewall related rules, created by processer and maintaining the complete checkpoint configuration analysis on R77.30 & R80.20 versions. Creation And implementation of New LB setup for the customers, adding New / Renewal of Certificates. Identify and resolve chronic issues related to the Alerts/ Manuel Incident tickets. Help team to Create RCA whether you have been involved directly or indirectly. • • • Additional duties as required and possible assistance on Special Projects. Creation of network documentation from the existing infrastructure, planned infrastructure as well as updating existing documentation. Kudos appreciation in 3 months form joining date for reliable resource, quick learner, a keen observer and tops it up with a super attitude a manager would vouch for. Future Focus Infotech Private Limited Senior Network Administrator • Oct 2017 – May 2018 Posted in TATA CONSULTANCY SERVICES for Network Infrastructure Management of 1100+ Staples Stores Networks, provides round-the-clock on support to Staple’s Network infrastructure with the team. • Managed comprehensive real-time monitoring of WAN links and Network devices. Supported controls for System Security. • Designed and deployed networks using dynamic routing protocol (OSPF and BGP) • Implemented MAC address Security and VLANs to on all store’s switches, filtering lower vulnerabilities by 35%. • Designed and deployed networks configuration using various routing protocol. • • Engage with the incident response team and lead the process of documenting event details in service now application, creating incident response letters (either when requested or proactively based on severity), obtain proper approvals and distribute final client facing document. Respond to network outage events with extreme urgency and professionalism. • Provide, operate, and maintain a robust Infrastructure for the delivery of NOC Services. • Involving all the task related to change, troubleshoot and migration activity as well as Implementing new network hardware(s). • Implementation & trouble shooting of VLANs, high availability solutions like HSRP, ether channels, access control lists, NAT,PAT ,routing solutions. • Configuration & Management of VLANs, 802.1q trunks & VTP cases. • Improved network performance 20% through monitoring and app prioritization via SolarWinds tool. • Wrote Special scripts to create automatic updating procedure for all key system components. Recouped 30% of administrator work time. • Receive escalated calls from users and technicians to resolve major, critical, and complex network protocols and hardware problems. • Manage circuit outages with service providers such as AT&T, GLS and coordinated with the Vendor as applicable to restore services. • Coordinate with Vendor to ensure circuit/hardware movement. FIS Payment Solutions & Services India Private Limited. Sept 2012 – Aug 2016 Assistant Manager – Technology (Network Administrator) • Commissioning & establishment of various links types of links on Cisco & Juniper devices Form Hub to Spoke. • Handling Level 3 Issues on WAN Issues on escalation matrix with service providers. • Configuration & Maintenance of 7200 Series Cisco routers & 3745 & 2960 Switches. • Configuration Static/ dynamic routes & routing protocols at backbone network for ATM Connectivity. • Keeping updated on the availability, performance & utilization across the entire breadth of the network and its various devices, mitigating risks, troubleshooting, and all the while keeping a low TCO can often prove to be a nightmare. • • Deployment and operations of large-scale enterprise network security infrastructure for Bank implementation. Monitor and manage WAN links on MPLS running on BGP & Point-to-Point link on OSPF. • Maintaining the real-time performance of each link by drilling into the availability and utilization across the various network paths and showing the exact hop where failure or bottleneck has occurred. • Tracking knowledge of exact point of link failure, utilization on a hop-to-hop basis, threshold-based around trip time monitoring, WAN Service Level Management. • Keeping Track of Bandwidth Allocation Optimization ensuring high network availability. • Responsible for all firewall Change request to be scheduled as per the change plan after approval form change management committee. • Provided end to end support of F5 LTM’s which only includes to check the access of ports provided to users. • Enterprise MPLS link maintenance with all service providers with 99 percent uptime. • LAN & Wan Maintenance on all levels including core functions & support functions. • Front-end Case Management System to preview & ensure that all raise hindrances on technology cases are closed via Ticket ID mode. Manages VSAT Connectivity to provide full support for all MOF ATM in North-east areas. • HCL Comnet Limited Jan 2007 – Sept 2012 Senior Analyst- Network • Posted in UNITED BANK OF INDIA as a team member, providing network support of1800+ Branches & maintaining datacenter infrastructure for Core Banking Solutions. • Management and maintenance of highly Core & VPN routers including backup’s devices at DC & DR’s • NPCI (NFS) Supports monitoring & maintenance through E fund at Powai in Mumbai on every schedule to reside lesser transaction declined. • Specially, responsible for troubleshooting of ISDN connectivity of all branches. • Complete Troubleshooting on OSPF & BGP routing protocol in all NAP areas routers. • Working with multiple network service providers (Bsnl, Reliance, Tata) at MPLS backbone, troubleshooting on V-SAT-connectivity [VSAT IDU--Ku-Band (Linkstar), VSAT IDU & NM card— Extended C-Band (Sky Edge)] • Configuring and Troubleshooting CDMA-Link (Bsnl) and RF-Link (Tulip) at client side via Tunnel configuration. • Providing support on documentation and departmental presentation for performance reports. Handling & maintaining the Dashboard & Smart Manage application. • Preparing reports as per SLA targets and marked all discussions with the client on regular basis. Responsible for troubleshooting network incident & issue. ACADEMICS GNIIT with specialization in Networks. National Institute of Information Technology. Microsoft Azure Administrator - Exam AZ-103 Cisco Certified Network Associate (CCNA); ID: CSCO- CISCO Bachelor’s in commerce (Hons). University of Calcutta.