I am a marketing and customer success professional with over 2.5 years of experience in SaaS, e-commerce, and lifestyle industries. I’ve worked with high-revenue clients in marketing automation, led engagement strategies, and currently run my own silver jewelry brand—BJeweled.
My passion lies in building meaningful customer relationships, crafting compelling digital content, and helping brands grow. I’m now seeking freelance and remote opportunities that allow me to apply my creativity, communication, and business acumen across diverse industries.
I bring a versatile skill set across marketing, customer success, and digital strategy. My expertise includes email marketing, social media management, brand positioning, and marketing automation using tools like Netcore Smartech, Google Analytics, and Canva. I'm experienced in CRM management (Sales Cloud, Zoho, HubSpot), content creation, customer engagement, and retention strategies. Additionally, I handle data analysis, virtual assistance, client communication, and e-commerce operations, making me well-suited for remote and freelance roles in both creative and tech-driven environments.