PRABHU
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Bangalore, India
-PRABHU_LinkedIn
PROFESSIONAL EXPERIENCE
Mar 19 -present
CUSTOMER SERVICE ASSISTANT
EXPERIENCE- 2 YEARS
MOUSER ELECTRONICS
Roles and Responsibility:
• Interacting with customer via email and call.
• Trouble shoot problems and see them through a resolution.
• Escalate unresolved issues to appropriate internal team.
• collect prompt feedbacks from customer.
• Document knowledge inform of solution article.
• Following up with customers for orders.
SKILLS
• Knowledge Transferable : Product Knowledge, Market Knowledge, Sales Knowledge
• Self-Management : Time Management, Multitasking, Organizing skill, problem solving, Decision Making, Confident, Team
Management
• Transferable Skills : Leadership, Being strategic, Resolving conflict, Convincing customers, Critical Thinking, Adaptability
EDUCATION
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•
Bachelor of Engineering, Electrical & Electronics
Python for Everybody
Visvesvaraya Technological University
University of Michigan
June 2014 – May 2018
Sept 2020 – Nov 2020
PROJECTS
• Power Generation Using Speed Breaker:
Low power generated system which helps in highways and tolls to enable the transmission less power to the street lights, with the help
of speed breaks across the streets, highways, tolls, etc.
• Seminar on floating solar cells.
Floating solar panel can benefit significantly for the rent and business tax, Earned by these panels, It allows operators of the plant to
rent the reservoir addition cheaply. Low maintenance, Long lift, which helps to manage the cost for long run.
• Participating in National Conference.
Paper publication in National conference on the topic: Power Harassing using speed bump.
OBJECTIVE
To work in a firm with a professional work driven environment where I can utilize and apply my knowledge.
DECLARATION
I do hereby declare that the above information is true to the best of my knowledge.
