Prabhat Hira

TOP RATED FREELANCER WITH WIDE RANGE OF SKILLS! 

I'm fortunate to be born in the era where technology and techniques have grown leaps and bounds. And I won't shy away from saying that I've made full use of all the knowledge, resources, and technology available around me. I've trained and educated myself in such a way that I can learn almost anything. 

I keep an open mind, and treat every work opportunity as a new learning and growth avenue. I'm technically sound - which really helps ;). And I believe that if I understand something to the core, I cannot mess it up. My job success rate of over 90% is a proof in itself of the great caliber and worth I have. Read further and you'll know why I say that. 

I am an experienced Project Manager, Customer Service Executive, Reports and Data Analysis Manager with various reputed organization. I have a total of 14 years of rich experience working with project management, customer service management and analysis, and am an expert on MS-Excel, VBA (Macros), MS-Access and SQL, and managing teams in these domains apart from managing and supervising customer service teams for various countries in a full time as well as freelancing capacity. 

I have content writing and copy writing experience as well, wherein I have created eBooks, written articles and blog posts, and proofread all of these as well. I have a total of 5 years of writing experience with no plagiarism as I believe in expressing myself with my writing, and I never copy from someone else's work.

I am an experienced press release writer too. I know what gets approved and what doesn't when it comes to press releases. I have been able to help companies increase their ratings and create a market presence through keyword based, compelling and content-full press releases. 

I believe that organic yet keyword rich online content works the best, and keeping that in mind I do a keyword research for products, services, or businesses I need to write content for. If you have keywords that you want to rank for, let me know those and I'll write digital content around those.

I have worked on tools like Excel and VBA for 13 years, either creating reports and trends, or researching around data fields, or automating reports, or managing and supervising teams working on these tools and guiding them through thick and thin. Regarding my experience with customer service, I have always been in a customer facing environment and have created great rapport with customers as well as clients.

Some of my great attributes are that I am a very quick learner, and I demonstrate both speed and accuracy at all times. I can multi-task easily without fail. I am sharp and understand things really quickly and thoroughly. I understand that reading between lines is as important as the straight forward approach, and I always keep my eyes and ears open. 

I am interested in long term projects where I can utilize my talents. With availability of more than 50 hours per week, I can handle multiple jobs at the same time.