Pooja Pradeep Nair

 CURRICULUM VITAE Name: - Pooja Pradeep Nair Address: - "Badrinath " 54/10, Indrayani Nagar, Bhosari, Pune- 411026 Mobile No.: - Email ID: -- Job Objective: - To work in an esteemed organisation where I can use my talent and skill in the growth of the organisation and self. Qualification: - Name of the Institute Name of the Board Course Year of Passing Percentage S.V.V School Maharashtra S.S.C-% Dr. D.Y. Patil Jr College Maharashtra H.S.C-% Dr. D.Y. Patil ACS College Pune University T.Y.B. Sc Chemistry-% Extra Course: Passed MSCIT course in the month of June 2013. Skill Sets: HPSM Incident Management and Request Management Technical trouble shooting Experience: - I am a certified Data Entry Operator who have completed the course as well as worked under the same. Technical Support Engineer, Service Desk with an Australian Banking Process for 30 months approximately in Mphasis Works on HP Service Manager – Incident Management and Request Management Windows Technical trouble shooting Works on Active Directory Administration Windows and Unix based environment in a banking process Australian voice-based process Single Point of Contact for subject related queries Upskilling New joiners  Achievements: Winner of Summit Awards in Mphasis Have received awards in basketball, kabaddi, relay races Awards in dance, music, handwriting competition and drawing Strengths: Time Management Teamwork Trustworthiness Creativity Honesty Dedication Respectfulness Discipline