Ponti Carlo Aranda
Writer, Appointment Setter & Trainer
006 Singkil Street, Lanzona Subdivision, Matina
Davao City, Philippines
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SKILLS
Results-driven content writer, copywriter, and virtual assistant with 10+ years of experience creating
persuasive, conversion-focused content for diverse industries including health, technology, business,
and wellness. Proven track record in optimizing email campaigns, managing CRMs, training teams,
and driving engagement through data-informed strategies. Strong appointment-setting background,
skilled in handling objections using the H.E.A.R.T. framework and maintaining brand-consistent
communication across platforms. Seeking to bring strategic content creation and analytical insight to
a role focused on conversion optimization.
EXPERIENCE
Trainer & Appointment Setter
Smart Business Mastermind & Delegate You — Remote
October 2021 – April 2025
● Increased lead-to-call conversion by refining outreach scripts and training setters in
personalized messaging.
● Engaged 20–25 new leads daily, tracked performance in Flowchat CRM, and implemented
strategic follow-ups.
● Handled client inboxes and DMs, resolving objections using empathy-based frameworks and
booking qualified calls.
● Trained new setters in CRM use, message frameworks, lead management, and KPI tracking.
● Reported performance metrics to clients and collaborated on improving strategies monthly.
● Tools: Flowchat, Meta Business Suite, Google Workspace, Slack, Zoom, Grammarly
Freelance Content Writer, Copywriter & Social Media Marketer
January 2010 – Present
● Delivered high-converting content including SEO blog posts, landing pages, email
sequences, and social media captions.
● Collaborated with brands in medical, tech, education, wellness, and travel niches to craft
content aligned with tone and goals.
● Optimized client email open rates and CTRs through data analysis and A/B testing.
● Developed content calendars and managed social media platforms for consistent audience
engagement.
● Ensured high-quality, deadline-compliant deliverables with minimal supervision.
● Tools: Grammarly, Google Workspace, ChatGPT, Meta Business Suite
CORE SKILLS
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Content Writing & Copywriting
Conversion Rate Optimization (CRO)
Email Marketing & Funnel Strategy
Social Media Management & Engagement
CRM Management (Flowchat, Meta Business Suite)
Lead Generation & Appointment Setting
Objection Handling (H.E.A.R.T. Framework)
Team Training & Leadership
Tools & Platforms
Google Workspace | Slack | Zoom | Grammarly | ChatGPT | Meta Business Suite | Flowchat
CRM
EDUCATION
Brokenshire College, Davao City, Philippines - Bachelor of Science in Nursing
JUNE 2003 - APRIL 2007
CERTIFICATIONS
1. Content Marketing Certification – HubSpot | December 2024
2. Email Marketing Certification – HubSpot | December 2024
3. Inbound Marketing Certification – HubSpot | December 2024
4. Virtual Assistant Social Media Marketing Course | September 2021