POMO KINGOPPA GHOSH
Mob: -
Email Id: -A-3,Ground floor, Plot No. 35 to 38,Gaffar’s Sunshine apartments, Near DLF Farm,Satbari,chattarpur Mandir Road, New Delhi (South) -110074
A dynamic professional with more than 16 years of experience as assistant, BackOffice operations executive and administration staff.
Possess good interpersonal, communication and organizational skills with flair of positive attitude.
Proven abilities in leading and motivating team towards achieving organizational goals.
AREAS OF EXPERTISE
Assistance, Administration & BackOffice Operations
Conceptualize & execute strategies to achieve pre-set targets.
Ensure speedy resolution of queries, maintain excellent relations with key clients to generate avenues for additional business.
Team Management
Leading, training & monitoring the performance of team members to ensure efficiency in operations and meeting of individual & group targets.
Conducting meetings for streamlining processes to ensure smooth functioning of Backend operations.
WORK EXPERIENCE
Usha International Limited (Shriram Group Company) established in 1937. The company is one of the largest consumer durable manufacturing and marketing companies in India, which has a very strong marketing base in domestic and overseas market under brand name of USHA. The range of products includes Electrical fans, Sewing machines, Diesel engines, Piston pins and rings, Fuel injection equipment, Knitting machines, Home Appliances etc. website - (www.ushainternational.com).
Job Profile – Executive Assistant (Senior Manager) to CEO (17th May, 2010 - till date)
Preparing daily stock and sales data for the CEO by coordinating & collecting data from Branch heads
Preparation of cheque dishonor statement
Facilitate the interactions and meetings
Maintaining minute-to-minute diary
Scheduling appointments
Coordinate both Internal and External meetings
Preparation of lectures and presentations in MS Power Point & Word
Taking notes (running hand)
Checking mails of CEO and sending replies of relevant
Electronic correspondence with entire organization (paper less office)
Coordination of all travel arrangements (domestic & international)
Arrangement of hotel accommodations
Collection of various reports/status dockets for conferences/meetings
Independent correspondence for day-to-day works
Be available on behalf of the CEO to distributors, agents, customers and luminaries.
Maintenance of confidential files including policy and financial matters
Receiving telephone calls of CEO
Always ready with information / reports required
Track of all outgoing Letters / Notes / Memos / Office Orders
Online registrations for various memberships and championships
Gathering information by surfing internet
Filing of all the documents
Subscriptions for various journals / magazines
Capital IQ Information Systems India (Pvt.) Ltd. (A division of Standard & Poor’s) , Gurgaon, as Research Associate from Jan 22nd,2007 to 7th May,2010. Job responsibilities included -
Administrative role – Looking after manager and teams requirement like travel arrangement, stationery requirement etc.
Serve as liaison with department managers to help ensure a manageable flow of work and communications.
File and retrieve corporate documents, records, and report
Greet visitors and determine whether they should be given access to specific individuals
Open, sort, and distribute incoming correspondence, including faxes and email
Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution
Prepare responses to correspondence containing routine inquiries
Maintaining leaves records and details.
Training the new team members’ vis-à-vis the process, guidelines, etc of the team.
Handling a team of researchers, solving work related issues and guiding their way through the process and projects assigned.
Provide day to day administrative support.
Performing secondary research and gather market/business information pertaining to Public/Private companies, critical business information, financial news, mergers & acquisitions, private placement transactions, key executives and directors; Creatively using internal and external research sources such as Factiva, Nexis, Global Reports, D&B, for value added research data. Structure, organize and synthesize information to develop key insights at company/industry level.
ICICI BANK LTD-LUCKNOW. (I-SOLUTIONS) -as Back Office assistant (Part of Secretarial & Admin Staff)
Tenure : Worked as Back Office CO-Ordinator(Lucknow) from MAY,2005 TO MARCH 2006 with ICICI(M KHURANA & CO.-DST) & APRIL 2006-OCT 2006 (ON THE ROLLS OF I-SOLUTIONS).
Job responsibilities:-
Assistant to Zonal Sales Manager & Area Sales Manager
To prepare correspondence with internal & external sales personnel and Merchants
To manage agenda & trip details of the Area Sales Manager
To answer phone calls and handle in appropriate manner
To prepare minutes of the meetings
Scheduling conference calls, meetings, Board of Directors meetings
To prepare any kind of documents, statistics or databases as required
Assisting the ASM with interview scheduling and hiring within the department
Attending meetings and taking meeting minutes; tracking action items and quarterly goals in absence of ASM
Point of coordination between ASM, Sites and other functions
Provide assurance on implementation of policies, business decisions, action plan etc
Back Office Administration
Getting EDC Terminals Installed in UP (E) region
(Areas included: Lucknow, Kanpur, Allahabad, Bareilly and Varanasi)
Merchant Application Processing
Tackling Merchant Issues & Solving Payment Queries of the Merchants
Handling Charge backs , Balance Inquiry Cards
Complete Data Maintenance of the Department
To help in preparing PowerPoint presentations
To help in preparing reports to Area Sales Manager
To manage & follow-up of products inspections
Providing all daily administrative support including calendar management
SUMMER TRAINING
Organization: HFC (HARYANA FINANCIAL CORPORATION), CHD.
Project Title: ' Project Appraisal and Industrial Sickness'.
Duration: 8 weeks, May-June 2004.
ACADEMIC CREDENTIALS
M.COM 2005 (PUNJAB UNIVERSITY) GOVT. COLLEGE – 74.27%
B.COM 2003 (LKO. UNIVERSITY) NAVYUG COLLEGE – 67.4%
INTER (XIIth) 2000 (ISC BOARD) CMS (Lucknow) - 76%
MATRIC 1998 (CBSE BOARD) TAGORE PUBLIC (Ludhiana)- 73%
Computer Proficiency
DIPLOMA IN COMPUTERS
Windows, MS-Office (Word, Excel, PowerPoint)
Personal Details
Date of Birth - 14TH JULY, 1983
Languages Known – English & Hindi
Hobbies – Travelling, Reading and listening music.
Gender - Female
Status - Married
Nationality/Religion -Indian/Buddhist