Polyana Paiva

POLYANA PAIVA 📍 Portugal | 📞 - | 📧-Senior Product Manager | SaaS & Data Products | Agile & Customer-Centric Mindset Available Immediately 🌐 LinkedIn TOP TECHNICAL & PROFESSIONAL SKILLS PROFESSIONAL PROFILE Senior Product Manager with 7+ years of experience leading cross-functional teams to deliver impactful SaaS and data-driven products in Agile environments. Proven success in managing product lifecycles from discovery to launch, aligning product strategy with business goals, and continuously improving product performance. Skilled in roadmap execution, stakeholder management, and translating complex customer needs into simple, valuable solutions. Passionate about building intuitive user experiences, driving customer satisfaction, and scaling digital products with purpose. CORE COMPETENCIES ✓ Product Strategy & Execution ✓ Roadmap Planning & Prioritization ✓ Agile Product Development (Scrum) ✓ Data-Driven Product Decisions ✓ Stakeholder Management & Collaboration ✓ UX/Design Partnership ✓ Go-To-Market Planning ✓ Product Metrics & Iteration KEY SKILLS & EXPERIENCE Product Leadership & Roadmap Execution: • Led the planning and execution of strategic product initiatives aligned with customer needs and business objectives. • Owned and prioritized product backlogs for multiple cross-functional teams, ensuring timely delivery of high-impact features. • Worked closely with engineering and UX to define MVPs, validate assumptions, and drive continuous product improvement. • Supported roadmap development and product lifecycle management across multiple initiatives and platforms. Customer-Centered Solutions & Data Strategy: • Gathered and translated customer feedback, behavioral data, and market trends into product insights and actionable user stories. • Advocated for user experience enhancements and data-driven features that improved product adoption and customer retention. • Acted as a liaison between business, tech, and data teams to ensure alignment on product vision and delivery. • Championed interoperability and supported initiatives that maximized the strategic use of structured data. Agile Execution & Team Collaboration: • Facilitated sprint ceremonies, backlog grooming, and iterative planning for agile teams delivering SaaS and analytics products. • Used tools like Jira, Confluence, and Notion to manage product documentation, track progress, and share visibility with stakeholders. • Delivered structured reports on product KPIs, team velocity, and customer satisfaction metrics to inform strategic decisions. • Supported change management and adoption across key internal and external stakeholders through communication and training. TOOLS & TECHNOLOGIES Agile & Product Tools: Jira, Confluence, Productboard, Miro, Notion UX/UI Collaboration: Figma, InVision, Trello Data & Analytics: Power BI, Google Analytics, Excel Documentation & Productivity: Microsoft 365, Google Workspace Communication Platforms: Slack, Discord EDUCATION & CERTIFICATIONS DEGREE / INSTITUTION YEAR OBTAINED Scrum Foundation 2025 Product Management 2019 Postgraduate – Software Project Management and IT Project Management 2011 Bachelor – Information Systems 2008 PROFESSIONAL EXPERIENCE Vortigo Digital – Senior Business Analyst PERIOD Mar 2022 – Feb 2025 ROLE AND RESPONSIBILITIES Acted as a key liaison between business stakeholders and technical teams to elicit, document, and validate functional and non-functional requirements for data-driven, cloud-based B2B platforms. Translated strategic business goals into detailed requirements and prioritized backlog items, enabling value-driven product development. Collaborated closely with Engineering, UX, Sales, and Customer Support teams to ensure clear definition and alignment of all functional interfaces. Led discovery sessions and requirement refinement activities, leveraging KPIs, user feedback, and performance metrics to guide decision-making. Facilitated Agile ceremonies (sprint planning, reviews, retrospectives) with a focus on continuous alignment and functional clarity. Identified risks related to requirement implementation and supported mitigation planning in coordination with business and IT units. Created structured documentation, including functional specifications, process flows, and stakeholder reports to support governance and transparency. Contributed to the standardization of business analysis practices and promoted continuous improvement across teams. KEY PROJECTS Dell Technologies – DEN Online: Scalable cloud-based Learning Management System (LMS) for global training and education delivery. (Fortune 500 level company) Volvo Trucks – Data Reporting Migration: Led the migration of reporting systems from MicroStrategy to Power BI, improving analytics capabilities for logistics and operations teams. TK Elevator – TKE Digital: Smart elevator and escalator management platform focused on predictive maintenance, operational efficiency, and user experience in smart buildings. Fornova Group – Product Lifecycle Platform: End-to-end footwear product development solution, integrating trend analysis, design, sourcing, manufacturing, and delivery management. Vagas.com – Digital Recruitment Platform: Streamlined the talent acquisition process with digital tools to enhance candidate experience and optimize recruitment workflows for HR teams. PUCRS Online & FIA Online – UOL EdTech Partnership: Developed and implemented scalable online learning platforms in collaboration with UOL EdTech, supporting distance education initiatives for top Brazilian universities MOSS.Earth – Product Manager PERIOD Mar 2021 – Mar 2022 ROLE AND RESPONSIBILITIES Partnered with clients to identify business needs and translate them into functional specifications and prioritized requirements for software development initiatives. Conducted requirement-gathering sessions with stakeholders across business, IT, QA, and operations to ensure alignment and traceability throughout the delivery lifecycle. Supported cross-functional teams in defining user stories, acceptance criteria, and backlog items using Agile methodologies (Scrum and Kanban). Facilitated stakeholder workshops to gather insights, validate requirements, and support data-informed decision-making. Maintained comprehensive documentation including user flows, process diagrams, business cases, and reporting dashboards. Provided continuous support to delivery teams by clarifying business expectations, managing scope changes, and refining product features. Identified areas for improvement in business processes and supported the implementation of scalable solutions with measurable outcomes. Fostered transparent communication by regularly reporting progress, risks, and outcomes to stakeholders and senior leadership. KEY PROJECTS Moss Earth B2C: Platform for environmental impact and sustainability initiatives and API integration. Tartiner – Business Analyst PERIOD Feb 2017 – Mar 2021 ROLE AND RESPONSIBILITIES Supported the full lifecycle of digital product initiatives, from discovery to go-to-market, by aligning business goals with technical solutions and user needs. Collaborated with marketing, UX, and development teams to gather and refine functional requirements, ensuring alignment with product vision and business KPIs. Analyzed product performance data to identify opportunities for optimization and feature enhancement. Facilitated communication between stakeholders to ensure shared understanding of product goals, timelines, and user expectations. Translated stakeholder input into actionable insights and clear documentation to guide product development and support decision-making. KEY PROJECTS E-commerce platform, CRM strategies, digital campaigns, and analytics. Petrobras – Petróleo Brasileiro S.A. – Project Manager PERIOD Aug 2011 – Jan 2017 ROLE AND RESPONSIBILITIES Directed software projects and digital system implementations across enterprise environments. Coordinated multidisciplinary teams, including outsourced partners, within agile frameworks. Managed scope, risk, timelines, and stakeholder engagement across multiple business segments. KEY PROJECTS Contract Management Platform: Led the design, development, and implementation of a comprehensive digital platform for managing contracts, streamlining workflows, and improving compliance across the organization. Petroleum Lab Quality Control System: Oversaw the creation of a digital quality control system for petroleum labs, enhancing data accuracy, reporting efficiency, and compliance with industry standards. Knowledge Mentorship Program: Spearheaded the development of a knowledge-sharing and mentorship platform aimed at fostering internal expertise, accelerating learning, and supporting career development within the company. Transpetro - Petrobras Transporte S. A. – Project Manager PERIOD Oct 2007 – Jul 2011 ROLE AND RESPONSIBILITIES Management of software projects, deployment, migration and evolutionary maintenance of corporate applications. Scope definition and requirements gathering for new development projects. Planning and monitoring activities of outsourced teams. Elaboration and control of schedules with costs, deadlines, risks and project change management.