Polly Namukasa

Administrative Skills

1. Email management: managing inbox, responding to emails, and setting up email automation.

2. Scheduling: booking appointments, meetings, and managing calendars.

3. Data entry: accurately entering data into various software systems.

4. Virtual filing: organizing and storing digital documents.

Technical Skills

1. Website management: updating content, managing plugins, and monitoring website performance.

2. Social media management: creating and scheduling posts, engaging with followers, and monitoring analytics.

3. Graphic design: creating visual content using design tools like Canva or Adobe Creative Cloud.

4. Video editing: editing videos using software like Adobe Premiere or Final Cut Pro.

Communication Skills

1. Customer service: providing support and resolving customer issues via phone, email, or chat.

2. Phone support: handling phone calls, taking messages, and providing information.

3. Email support: responding to emails, resolving issues, and providing information.

4. Chat support: providing real-time support via messaging platforms.

Organizational Skills

1. Task management: prioritizing tasks, setting deadlines, and managing multiple projects.

2. Time management: managing time effectively, meeting deadlines, and minimizing distractions.

3. Project management: overseeing projects, managing teams, and ensuring timely completion.

Speciality skills am more experienced:

1. Content writing: creating high-quality content for various industries.

2. SEO: optimizing website content for search engines.

3. Transcription: transcribing audio or video files into written text.

4. Bookkeeping: managing financial records, invoicing, and expense tracking.

Excellent in software skills listed below;

1. Microsoft Office: proficiency in Word, Excel, PowerPoint, and Outlook.

2. Google Suite: proficiency in Google Docs, Sheets, Slides, and Gmail.

3. Project management tools: Asana, Trello, Basecamp, etc.

4. Customer relationship management (CRM) software: Salesforce, HubSpot, etc.