Pocholo John Giron

Pocholo John Giron 200A Ylaya Street Talamban Cebu City 6000 PH - - Dedicated and outgoing Customer Service Support interested in pursuing a retail position that allows me to use my interpersonal and customer service skills to benefit the customer service goals of my future clients. Seeking to leverage my technical and professional expertise to grow in the new role at your company. ============================================================== Work Experiences ============================================================== Taking You Forward SLL Bldg, P Remedio Street 6014, Mandaue City, Mandaue City, Cebu 6014 Billing Support - Assist customers accounts by checking their balances and tracking their incomings and outgoings. 7 months Qualfon Skyrise 3, Jose Maria del Mar St, Cebu City, 6000 Cebu Customer Service Associate - Committed to provide customers with information to address inquiries regarding products and services. 4 months Contact Solutions KRC Blog, Lopez Jaena St, Mandaue City, 6014 Cebu Data Analyst - Take data and use it to help companies make better business decisions 1 year and 6 months Convergys TGU Tower, 8th, 9th, 10th and 11th Floor, Jose Maria del Mar St, 6000 Cebu City Customer Service Representative - Internet and Cable customer service support 8 months [24]7 eBloc 3 Tower, 6th Floor, W Geonzon St, Cebu City, 6000 Cebu Technical Support Representative - Internet and Cable technical support 1 year and 1 month Firstsource Solution 3 Floor Skyrise 1 IT Park, Cebu Business District, Apas, Cebu City, Cebu Chat Support - UK Banking; Savings and Current Accounts 2 years and 1 month ====================================================== Education ====================================================== University of Cebu - Banilad Campus 6000 Gov. M. Cuenco Ave, Banilad Cebu City, Bachelor of Science in Hotel and Restaurant Management - ============================================================== Additional skills ============================================================== Vast knowledge in Microsoft office with a focus on Excel Good English communication skill Web and tech savvy, require little to training