Plinky Arianne Garcia Sioco

Plinky Arianne Garcia Sioco Purok Ramos, Brgy. Sta. Cruz, Koronadal City, South Cotabato,- |- Professional Summary Reliable Virtual Assistant with 2+ years of experience in admin support, customer service, and digital communication. Skilled in managing schedules, handling inquiries, and creating reports using tools like Google Workspace, Microsoft Office, and Canva. I have basic experience with Planable and ClickUp and am eager to learn more. Also a licensed educator and a former Philippine Coast Guard officer with a strong background in public service and a disciplined work ethic. Currently on the training for Klaviyo and Ecommerce. WORK EXPERIENCE Virtual Assistant – Administrative & Customer Support City of Koronadal Market Supervisor’s Office Remote | August 2019 – January 2020 • Handled day-to-day administrative tasks including managing emails, scheduling meetings, and organizing digital files. • Responded to customer inquiries via email, phone, and social media, ensuring prompt and courteous service. • Created and maintained spreadsheets for inventory tracking, records management, and data analysis. • Designed posters, reports, and announcements using Canva for internal and public use. • Maintained and updated customer information in CRM systems. • Supported the team in preparing monthly reports and tracking deliverables. Virtual Assistant – Freelance (Customer Service & Admin) Various Online Clients (US & PH-based) Remote | June 2020 – February 2022 • Managed inboxes and responded to client queries across multiple platforms including Gmail and Facebook. • Scheduled appointments, organized online calendars, and sent reminders using Google Calendar. • Prepared meeting notes, travel itineraries, and administrative forms. • Performed online research, data entry, and document formatting tasks. • Conducted follow-up calls for client satisfaction and appointment confirmations. • Assisted in creating SOPs and training guides for internal use. Customer Service Associate Globe Telecom – Koronadal Branch Koronadal City | June to July 2019 • Provided walk-in customers with assistance regarding service subscriptions, billing, and complaints. • Handled product inquiries and collaborated with team members for issue resolution. Philippine Coast Guard Officer Coast Guard District Southern Mindanao Davao City | December 2021 – February 2025 • Conducted admin and operations support, drafted official communications, and managed internal coordination. • Participated in safety inspections, training drills, and community relations programs. Freelance Tutor Self-Employed Koronadal City | 2019 – 2021 • Tutored elementary to college-level students in core academic subjects. • Assisted in research papers, test preparation, and editing schoolwork. Editor & Proofreader (Part-Time VA) City of Koronadal Market Supervisor’s Office Remote | 2019 – 2021 • Edited official documents, press releases, and announcements. • Proofread content for grammar, clarity, and consistency prior to public dissemination. Education Bachelor in Elementary Education – General Education Notre Dame of Marbel University Koronadal City | 2014 – 2018 • Member, Young Educators’ Society • Outreach Program Volunteer | Music Instructor (Guitar & Drums) Secondary Education Notre Dame of Marbel University – IBED Koronadal City | 2010 – 2014 • Graduated with Honors Elementary Education Koronadal Central Elementary School II Koronadal City | 2004 – 2010 • Graduated with Honors Certifications & Seminars Attended • • • • • • • • • • • Licensed Professional Teacher – PRC • Visual Aid Making • National Competency-Based Teacher Standards (NCBTS) • K–12 Curriculum Framework • Special Education (SPED) • Alternative Learning System (ALS) • Education for Sustainable Development • Motivational Leadership • Critical Thinking & Classroom Management • Stress Management & Wellness Technical & Soft Skills • Admin Tools: MS Office, Google Workspace, Canva, Planable, Clickups, Klaviyo, Video Editing • Customer Service: Phone/email/chat support, CRM systems, ticketing platforms • Design & Editing: Canva, proofreading, basic layout formatting • Communication: Public speaking, content writing, journalism • Languages: English, Tagalog, Ilonggo, Bisaya References Ericka Feyne R. Baranao Management Trainee – South Cotabato Integrated Port Services, Inc. 📞- CG ASN Jerome Jayco Ortega Philippine Coast Guard 📞-