Piyush Singh

PIYUSH​ ​SINGH Address​ ​ ​:​ ​Building​ ​No​ ​263,​ ​Street​ ​No​ ​4,​ ​Neb​ ​Sarai,​ ​Ignou​ ​Road,​ ​Saket,​ ​Delhi​ ​110068​ ​(INDIA) Contact​ ​ ​ ​:​ ​-(Mob.) Email​ ​ ​ ​ ​ ​ ​ ​:​ ​-Objective: To become hardworking professional and working with organization & contribute my best effort towards fulfillment of organizational​ ​goals. Overview: ● ● Capable​ ​of​ ​understanding​ ​the​ ​technical​ ​aspects​ ​with​ ​good​ ​learning​ ​capabilities. A​ ​hard​ ​worker​ ​with​ ​effective​ ​communication​ ​skills​ ​and​ ​interpersonal​ ​skills​ ​as​ ​well​ ​as​ ​strong​ ​analytical​ ​and organizational​ ​abilities. Work​ ​Experience: ● ● ● ● Currently​ ​working​ ​with​ ​PC​ ​Yantra​ ​as​ ​Senior​ ​Tech​ ​sales​ ​executive. TechToSolution​ ​as​ ​Senior​ ​Sales​ ​Executive​ ​for​ ​9​ ​months. Worked​ ​with​ ​IYOGI​ ​technical​ ​services​ ​for​ ​14​​ m ​ onths​ ​as​ ​Tech​ ​sales​ ​executive. 5​ ​months​ ​with​ ​MPHASIS​ ​as​ ​Customer​ ​service​ ​executive. ​ ​PC​ ​Yantra​ ​[​ ​Nov​ ​‘16​ ​-​ ​Present​ ​] ● ● ● ● ● ● ● Technical​ ​Sales​ ​Executive,​ ​USA​ ​Clients Dealing​ ​with​ ​customers​ ​calling​ ​in​ ​for​ ​any​ ​computer,​ ​printer,​ ​router,​ ​Iphone,​ ​Ipad​ ​ ​related​ ​issues. Diagnosing​ ​all​ ​the​ ​issues. Checking​ ​with​ ​all​ ​the​ ​hardware​ ​and​ ​software​ ​changes. Guiding​ ​the​ ​issues​ ​to​ ​the​ ​customer. Pitching​ ​in​ ​for​ ​support​ ​and​ ​services​ ​for​ ​their​ ​device. Any​ ​hardware​ ​issue​ ​with​ ​the​ ​device​ ​ ​a​ ​technical​ ​team​ ​ ​is​ ​being​ ​sent​ ​to​ ​the​ ​customers.​ ​place​ ​and​ ​guiding​ ​the same​ ​to​ ​the​ ​customer​. TechToSolution​ ​[​ ​Mar​ ​‘16​ ​-​ ​Nov​ ​‘16​ ​] ● Technical​ ​Sales​ ​Executive​ ​,USA,​ ​Canada,​ ​UK,​ ​Ireland​ ​Clients. ● Dealing​ ​with​ ​customers​ ​calling​ ​in​ ​for​ ​any​ ​computer,​ ​printer,​ ​router,​ ​Iphone,​ ​Ipad​ ​ ​related​ ​issues. ● Diagnosing​ ​all​ ​the​ ​issues. ● Checking​ ​with​ a​ ll​ ​the​ ​hardware​ ​and​ ​software​ ​changes. ● Guiding​ ​the​ ​issues​ ​to​ ​the​ ​customer. ● Pitching​ ​in​ ​for​ ​support​ ​and​ ​services​ ​for​ ​their​ ​device. Iyogi​ ​Technical​ ​Services​ ​[​ ​Nov​ ​‘14​ ​-​ ​Feb​ ​‘16​ ​] ● ● ● ● ● ● ● Technical​ ​Sales​ ​Executive​ ​,USA​ ​Canada,​ ​UK,​ ​Ireland,​ ​Australian​ ​Clients. Dealing​ ​with​ ​customers​ ​calling​ ​in​ ​for​ ​any​ ​computer,​ ​printer,​ ​router,​ ​Iphone,​ ​Ipad​ ​ ​related​ ​issues. Diagnosing​ ​all​ ​the​ ​issues. Checking​ ​with​ ​all​ ​the​ ​hardware​ ​and​ ​software​ ​changes. Guiding​ ​the​ ​issues​ ​to​ ​the​ ​customer. Pitching​ ​in​ ​for​ ​support​ ​and​ ​services​ ​for​ ​their​ ​device. Any​ ​hardware​ ​issue​ ​with​ ​the​ ​device​ ​ ​a​ ​technical​ ​team​ ​ ​is​ ​being​ ​send​ ​to​ ​the​ ​customers​ ​place​ ​and​ ​guiding​ ​the same​ ​to​ ​the​ ​customer. ​ ​Mphasis​ ​[​ ​Aug​ ​‘14​ ​-​ ​Nov​ ​‘14​ ​] ● ● ● ● ● ● ● Customer​ ​Care​ ​Executive​ ​,​ ​Airtel​ ​ ​Indian​ ​clients. Titanium​ ​Process. Handling​ ​customers​ ​query​ ​related​ ​to​ ​the​ ​billing,​ ​services,​ ​taxes,​ ​benefits,​ ​tariffs​ ​etc. Activation​ ​and​ ​Deactivation​ ​of​ ​services. Creating​ ​a​ ​case​ ​for​ ​each​ ​query. Providing​ ​the​ ​best​ ​solution​ ​to​ ​their​ ​problems. Pitching​ ​in​ ​for​ ​upgrading​ ​their​ ​services​ ​and​ ​plans. Academic​ ​Record: Percentage College University/ Board 2014 B.TECH (CIVIL) 65% PSIT​ ​college​ ​of engineering(Kanpur) U.P.T.U 2009 INTERMEDIATE 62% NIOS(Lucknow) NIOS 70% St.​ ​Mary’s​ ​Convent​ ​Inter​ ​College (Lucknow) I.C.S.E. Year​ ​of​ ​passing 2007 Examination HIGH​ ​SCHOOL Personal​ ​Details: ● Name​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​:​ ​Piyush​ ​Singh ● DOB :​ ​December​ ​25,1990 ● Sex :​ ​Male ● Marital​ ​Status :​ ​Unmarried ● Mother’s​ ​Name :​ ​Mrs.​ ​Anita​ ​Singh ● Father’s​ ​Name :​ ​Mr.​ ​Ranjeet​ ​Singh ● Languages​ ​ ​Known​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​:​ ​English​ ​&​ ​Hindi​ ​(Reading,​ ​writing​ ​and​ ​speaking). Declaration: I​ ​hereby​ ​declare​ ​that​ ​all​ ​the​ ​information​ ​given​ ​above​ ​is​ ​true​ ​to​ ​the​ ​best​ ​of​ ​my​ ​knowledge​ ​and​ ​belief. Place​ ​:​ ​New​ ​Delhi Date​ ​ ​:​ ​Sept​ ​15,​ ​2017 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Piyush​ ​Singh