Piyush Patel

Piyush Patel Profile An ambitious goal oriented individual who maintains professional standards at all times with outstanding communication and organizational skills Experience Sykes 2018 - 2019 Answer back to back calls and resolving issues Build strong relationship with your customer When they hang up on you, they will have their issue completely resolved and remember the great service they received Resolve the problem quickly and ensure the situation does not escalate Speak clearly with empathy In both positive and negative situations Communicate clearly and effectively Multitask while on the phone – resolve the issue while maintaining a short call time Select Staffing 2018 - 2018 Gather property specific information, including: rents, specials, utilities and management. Responsible for providing the most up-to-date and accurate information possible. Jay Shree Ram Inc 2009 - 2015 In charge of daily store operations. Maintained a healthy inventory level. Developed successful sales plans to increase the store’s profitability. Provided excellent customer service. Successfully resolved any customer disputes. Responsible for weekly deposit for business and Lotto acct and performed monthly bank recon. Replenished ATM with cash as needed. Provided documents to Accountant for Sales tax, Quarterly and Yearly tax forms. FTI Consulting Inc 2006 - 2009 Prepared corporate and partnership tax returns including 1120, 1120s, 1120-REIT and 1065. Prepared state corporate and partnership tax returns. Prepared foreign returns including 8865, 8858. Calculated depreciation and amortization schedules. Prepared estimates and extensions for federal and state tax returns (corp. and partnership). Prepared state property tax returns. Resolved tax issues with federal and state agencies. Researched tax laws and regulations through CCH, RIA. Prepared individual returns. Education New Jersey City University 2001 - 2006 Bachelor of Science in Accounting Member of National Honor Society, Recipient of SCORE Nathan Hart Scholarship Award – Excellence in Business Administration