Piyush Dwivedi

PIYUSH DWIVEDI Mobile:- E-Mail:- Academic Credentials Qualification Name of the School/Institute University / Board (Percentage) 10th Year-2003 Saraswati Vidya Mandir, senior secondary school, Sultanpur(U.P.) C.B.S.E. (72.2%) 12th Year-2005 Saraswati Vidya Mandir, senior secondary school, Sultanpur(U.P.) C.B.S.E.(62.4%) Computer Skills Operating System: Windows XP, Windows 7. Application Software: MS Word, MS Excel, MS PowerPoint Hobbies Listening Music. WORK EXPERIENCE Currently working with Sopra Steria for NHS P2P (Oct 2016-Present) Worked with Hinduja Global Solutions for Idea Platinum(Sep 2015- May 2016) Worked with Mphasis for IDEA PLATINUM process(Feb 2013-Aug 2015) Responsible for handling inbound calls related to Idea Postpaid desk for platinum customers. (GPRS issue related, Billing related, ISD services International roaming, National Roaming, service activation). Worked with Digicall Teleservices Pat. Ltd. Airtel. Personal Dossier Date of Birth: 12th April 1989. Gender: Male. Father’s Name: Sri Girija Shanker Dwivedi . Languages : English, Hindi. Address: H.No. 1195 ciivil lines-2 Golaghat Sultanpur-228001 (U.P.) Phone: - I certify that the information furnished above is factually correct and subjectto verification by concerned authority. Piyush Dwivedi