Pius Deborah

Pius Deborah

$5/hr
VIRTUAL ASSISTANT//CUSTOMER SERVICE REPRESENTATIVE
Reply rate:
33.33%
Availability:
Hourly ($/hour)
Location:
Owerri, Imo, Nigeria
Experience:
3 years
About

I work as a virtual assistant, providing remote administrative support to clients.my responsibilities include tasks such as managing emails, scheduling appointments, data entry handling customer inquiries and organizing documents.my role requires excellent communication, time management and organizational skills, and I adapt to each client's specific needs to ensure efficient support.

As customer service my work include supporting and assisting customer in resolving issues, answering questions and providing information related to the company's products or services.it plays a crucial role in maintaining customer satisfaction and loyalty.

The key aspect of a customer service includes, active listening,clear communication, problem solving, patience and empathy, product management, follow-up and as well as responding to customer inquiries via email or chat, tracking customer orders, managing complaints, ensuring smooth customer interaction.

The scope of tasks a virtual assistant can handle is broad, covering everything from routine administrative duties to specialized skills like digital marketing or project management.

Key responsibilities of a virtual assistant.

Administrative tasks:As a virtual assistant my work include scheduling meetings, managing calendar, booking travel, answering emails and handling data entry.

Customer service: resolving complaints, provide product information and ensure smooth communication between the company and it's clients.

Languages
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