Pierre Fajardo

PIERRE ANGELIE C. FAJARDO 48 Hyacinth St., Roxas District, Quezon City 1103 --OBJECTIVE To apply for a job as an employee that would best fit my qualifications, to develop further my skills and gain knowledge for continuous career improvement while meeting the company’s goals. EDUCATIONAL BACKGROUND • Bachelor of Science in Travel Management University of Santo Tomas June 2009-October 2013 o 2nd Best Thesis Paper and 4th Best Poster; Presented Thesis Paper at the Asia Pacific Council on Hotel, Restaurant and Institutional Education Youth Conference 2013; CTHM Student Council Staffer-); Students Tourism Society Staffer-); Christ’s Youth in Action Member SEMINARS AND CONVENTIONS ATTENDED • ”Team Leadership Module”, Harvard Manage Mentor, December 01, 2014 • ”Writing Skills Module”, Harvard Manage Mentor, October 28, 2014 • ”Career Management Module”, Harvard Manage Mentor, July 05, 2014 • ”Transformed Professionals: Committed to Excellence Beyond Borders”, University of Santo Tomas, September 12, 2013 • ”Asia Pacific Council on Hotel, Restaurant and Institutional Education Youth Conference 2013”, University of Macau, May 21-23, 2013 • ”SYNERGIA: Exploring Tourism Possibilities and Infinite Dimensions of the Future”, Megatent, Libis, Quezon City, February 27, 2013 • ”AZUL: Discovering Endless Tourism Opportunities in Water”, Le Pavillion, Pasay City, September 28, 2012 • “ThomASIAN Cruise-Aide: Anchoring Chronicles of the Sea”, Singapore, Thailand and Malaysia, September 9-13, 2012 • ”Xingfu He Fanrong (Happiness and Prosperity)”, Elements at Centris, Quezon City, February 21, 2012 • “Domestic Tour and Hotel Familiarization Tour”, Cebu-Bohol and Radisson Blu Hotel, September 18-20, 2011 • ”Nestle Centennial Event”, SMX Convention Center, May 27, 2011 • ”STRIP: Showcasing Tourism’s Responsible Initiative into a new Phase”, Metropolitan Park, March 10, 2011 • “Bicentennial Independence of Chile”, University of Santo Tomas, December 18, 2009 WORK EXPERIENCE • Practicum Trainee, April 11, 2013 - May 17,2013 Philippine Airport Ground Support Solutions, Inc. – PAGSS VIP lounge Ninoy Aquino International Airport, Pasay City • Practicum Trainee, June 11, 2013 - July 26, 2013 KLM Royal Dutch Airlines – Administrations Office and Airline Operations Ninoy Aquino International Airport, Pasay City • Customer Care Specialist, January 2014 – June 2014 IHG(InterContinental Hotels Group)| 28TH Floor, Tower II, RCBC Plaza 6819 Ayala Avenue corner Gil Puyat Avenue Makati City, Philippines 1200 • Customer Care Specialist (Ambassador, Dining Rewards and Business Rewards), July 2014 – February 2016 IHG(InterContinental Hotels Group)| 28TH Floor, Tower II, RCBC Plaza 6819 Ayala Avenue corner Gil Puyat Avenue Makati City, Philippines 1200 • Hotel Help Desk Specialist, March 2016 – June 2016 IHG(InterContinental Hotels Group)| 28TH Floor, Tower II, RCBC Plaza 6819 Ayala Avenue corner Gil Puyat Avenue Makati City, Philippines 1200 • Travel consultant, June 2016 – June 2017 FCTG(Flight Centre Travel Group)| 17TH Floor, 32nd Street, Bonifacio Global City, Taguig, Philippines • PH Admin Ticketing Support, June 2017 – November 2018 Traveloka PH | Uptown Place, Tower 2 , 11th Drive , Bonifacio Global City, Taguig, Philippines • Customer Relations Officer, December 2018 - Present Philippine Airlines | PNB Head Office, Diosdado Macapagal, Pasay City, Philippines SKILLS Good communication skills; Strong organizational skills; Excellent management skills; Background in German and French language; Basic knowledge in Galileo; Proficient in computer-associated programs: MS Word, MS Excel, MS Powerpoint and Adobe Photoshop. REFERENCES Asst. Prof. Fredeswindo R. Medina Travel Management Program-Chairperson, College of Tourism and Hospitality Management University of Santo-Asst. Prof. Pio G. Castillo Human Resource Management Instructor, College of Tourism and Hospitality Management University of Santo-Ma’am Jane Devanadera, MSTM Instructor, College of Tourism and Hospitality Management University of Santo-