PIA JEAN MIRANDA-RIOS
CUSTOMER SERVICE REPRESENTATIVE
PROFILE SUMMARY
CAREER HISTORY
I have 3 years of experience in Customer
Service assisting U.S. clients. I was trained at a
large Call Center in the Philippines and served
as one of the top performers.
Customer Service Representative
SKILLS AND
INTERESTS
-
Customer Service Skills
Time Management
Detail-Oriented
Problem Solving Skills
Fast learner
Sitel Philippines |-
- Enroll customer to the free application offered by the company
- Reset password
- Walking customers through basic troubleshooting and set up
processes
Customer Service Specialist
Arriva Medical Inc. |-
- Provide information about products and services
- Take orders, respond to customer concern and process returns
- Upselling
Customer Service Representative
C3/Customer Contact Channels |-
- Process bookings and refunds
- Gather the concerns of customer, create a service ticket and send
it to the right department
- Answers general inquiry
KEEP IN TOUCH!
ACADEMIC HISTORY
Landline: -
Mobile: -
Email:-Skype: live:.cid.fd07f57ba143a7be
LinkedIn:
https://linkedin.com/in/piggyjeans
Our Lady of Fatima University
Graduate | 2013
Bachelor of Science in Nursing
