Pia Carmella L. Aranas

Pia Carmella Laotoco Aranas Current Address: Cagayan De Oro City Philippines Mobile Number: - Email Address:-Objectives:  To utilize my acquired knowledge and augment my skills and develop it through trainings and experiences.  To become part of a stable company that would provide an ideal environment to continue my career. Education: Tertiary - Bukidnon State University in Bachelor of Science in Hotel and Restaurant Management Secondary - Misamis Oriental State College of Agriculture and Technology Qualifications and Skills:       Proficiency in English Marketing and Sales Experience Knowledge of Loan Processing High sense of work ethics and level of responsibility Adaptable, goal-oriented, people oriented, dedicated to work Striving for perfection Work Experience: Nov 5, 2010 – December 2011 Zest restaurant – 160 seats – One & Only the Palm 5*Opening www.oneandonlyresorts.com – 90 rooms and 4 Villas Junior Hostess - Opening Team Employee of the Year 2011 December 2011 – December 2012 Zest restaurant – 160 seats – One & Only the Palm 5*Opening www.oneandonlyresorts.com – 90 rooms and 4 Villas Senior Hostess Job Description:  Management of Booking  Knows how to handle challenging situation ( Guest Complaints, and Different types of Guest )  Handling guest’s inquiries  Handling paper works of the outlet  Handling Trainings to the team members  Provides 100% customer satisfaction December 2012- May 25, 2013 Zest restaurant – 160 seats – One & Only the Palm 5*Opening www.oneandonlyresorts.com – 90 rooms and 4 Villas Hostess Coordinator Job Description:  Management of Bookings to all restaurant outlets of the hotel  Handling paper works of the outlet  Handling SOP Trainings to the team members  Responsible for giving all the required information’s to the entire team member  Coordinating with the manager for the upcoming functions of the outlet  Provides 100% customer satisfaction October 1, 2013- May 18, 2014 Jumeirah Beach Hotel www.jumeirah.com/en/hotels-resorts/dubai/jumeirah-beach-hotel/ 598 rooms and 19 Villas Guest Relation Executive Job Description:  Meeting and Greeting guest visiting the hotel and the restaurants or banquet functions  Follow up on administrational task  Ensuring full registration addressing the guest by name  Extending farewell whilst inviting guest to come back  Assisting other F&B outlets whenever needed  Ensures to adhere to all hotel and company standards, business conduct, policies and procedures including Health, Hygiene & Safety, HACCP February 22, 2016 – February 11, 2023 1 2 3 Finance Corporation www.123finance.ph/ Marketing Officer Employee of the Year 2018 Job Description:   Creating marketing campaigns and working with the company's external PR agency to see them executed. Creating and developing new innovative ways to communicate the company message to their existing customers and agencies. Trainings:  La Tegola Cusina Italiana Apr 13 – May 25, 2009 Positions Held: Barista, Server, and Restaurant Hostess  Marriott Hotel Cebu City, Philippines Positions Held: Receptionist, Restaurant Hostess, Server June 05 - September 2009 Seminars Attended: Grooming and Deportment August 20, 2011 HACCP Training Al Qouz Dubai UAE September 15, 2011 Anti-Money Laundering and Counter-Terrorism Financing Fundamentals November 8, 2022 Personal Particulars: Date of Birth Nationality Religion Marital Status Height Weight 11 March 1989 Filipino Roman Catholic Married 5’2 58 kilos Character References: Mr. Kolja Moosbrugger Operations Manager for Hakkasan Group - Pre-opening/Opening for Pascal Tepper French Bakery Abu Dhabi, United Arab Emirates Mr. Vincent Chasseignaux Assistant General Manager - Hakkasan-Chinese Restaurant Jumeirah Emirates Towers, Sheikh Zayed Road Dubai Emirates Boulevard Ms. Aivy Punzalan Assistant Outlet Manager - Jumeirah Beach Hotel 5* Dubai, United Arab Emirates Mr. Dave Calapre Area Manager (Mindanao Operations) - Finance Corporation Velez Street, Cagayan De Oro City I hereby certify that the above information are true and correct to my best knowledge and belief. Pia Carmella L. Aranas Applicant