Phyllis Heyburn

PHYLLIS HEYBURN Mobile: -- Professional Summary Detail-oriented administrative professional with extensive experience supporting executive leadership, managing office operations, and ensuring seamless coordination across departments. Proven ability to work independently in remote environments while maintaining confidentiality, meeting deadlines, and providing reliable support to all stakeholders. Skilled in Microsoft Office, Oracle, Concur, Kronos, Wide Orbit, Basware, and Markview Accounts Payable software. Expertise in virtual communication tools and remote collaboration platforms. Notary Public. Professional Experience WUVG-TV/Univision Atlanta – Atlanta, Georgia Office Manager / Executive Assistant to President/Regional General Manager January 2003 – December 2024 Office Management     Managed remote office operations, including inventory tracking, vendor coordination, and accounts payable, ensuring seamless day-to-day functionality. Oversaw office contract reviews, identifying and implementing cost-saving measures across operations. Coordinated remote office logistics, including mail processing, vendor communications, and equipment maintenance. Led virtual collaboration efforts by implementing efficient digital workflows and ensuring smooth communication with remote teams and external partners. Executive Support     Provided virtual executive support to senior leadership, including scheduling, travel coordination, and managing confidential information. Facilitated remote meeting coordination across multiple time zones, ensuring timely communication and agenda preparation. Acted as a virtual gatekeeper, managing high-priority tasks and ensuring effective information flow between executives and team members. Entered, reviewed and submitted expense reports in a timely manner with proper documentation in accordance with company policies. Human Resources Liaison      Served as the primary remote liaison with corporate HR, managing employee onboarding/offboarding and ensuring compliance with E-Verify/I-9 standards. Maintained confidential personnel records and facilitated virtual HR processes in compliance with corporate guidelines. Coordinated virtual recruitment efforts, including resume screening, interview scheduling, and communication with candidates. Processed Worker’s Compensation claims with Risk Management department and Insurance company and ensured proper information and notifications were available to employees. Responsible for ensuring adherence to FCC (Federal Communications Commission) EEO(Equal Employment Opportunity) hiring regulations, compliance and reporting by managing outreach programs and maintaining public file documentation. Finance, Risk Management & Compliance Support     Collaborated remotely with the Finance Manager to process accounts payable, resolve billing issues, and ensure timely payments using specialized software. Handled virtual procurement processes, including purchase order creation and invoice reconciliation. Drafted and managed digital legal agreements and ensured compliance with corporate policies and risk management standards. Responsible for ensuring compliance with FCC regulations on Political Advertising ($2.5 million in 2024), ensuring accuracy and proper online documentation. Sales and Marketing Support   Provided virtual support to Account Executives and clients, ensuring accurate billing and timely resolution of invoicing issues. Supported remote marketing initiatives, including event planning, guest coordination, and managing external contractors. Special Projects Led two major office renovations, coordinating virtual planning sessions with designers, contractors, and IT teams to ensure smooth execution and minimal disruption. Education Bachelor of Arts Degree in Journalism University of Georgia – Athens, GA