Thanh Phuong Vu- –-CAREER OBJECTIVE
To further develop my communication, teamwork skills, sound understanding of computer networking, and interest
in applying emerging technologies through IT solutions to secure a challenging position in a dynamic organisation.
EDUCATION
Charles Sturt University, Australia
Master of Information Technology (Computer Networking)
FEB 2018 – DEC 2019
University Project:
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As part of an individual project, designed a smart complete network for a specific university office using
Internet of Things (IoT) devices to enhance automation and maintain network security by applying design
principles of IoT, Internetworking TCP/IP, wireless networking concepts and information security strategies.
Achievement:
•
•
Achieved overall High Distinction in the design project
Received Academic Achievement Award
Industrial University of Ho Chi Minh City, Vietnam
Bachelor of Business (Business Administration)
OCT 2012 - AUG 2014
University Project:
• In a group of four, responded to a scenario based on a hypothetical food product consumer boycott. To
address this scenario, I was responsible for researching, compiling, and presenting data for a food inspector
as well as developing a media response for a planned media conference.
Achievement:
•
•
Achieved High Distinction for the project
Awarded Academic Scholarship.
College of Foreign Economic Relations, Vietnam
Bachelor of Commerce (Foreign Trade)
OCT 2009 - JUL 2012
University Project:
•
As part of my graduation requirements, undertook an internship program at Sao Viet Company which
included tasks such as checking documentation, completing customs declarations and clearance
documentations for imported items.
Achievement:
• Graduated with a GPA of 3.3 out of 4.0
SKILLS PROFILE
Technical Skills:
• Knowledgeable in Computer Networking, Information Security concepts and able to use Cisco Packet Tracer
to design complete networks for multiple IT devices demonstrated in professional projects.
• Understanding of Internet of Things, Cloud Computing to design digital transformation strategies and
successfully move business operations into the cloud gained through my Master’s degree
• Proficiency in Project Management methodologies for project planning attained from university studies
• Ability to apply Data Modelling concepts and SQL for managing database from university assessments.
• Competent user of Balsamiq Mockups to design an application interface for ordering produce of a local farm
acquired through university assignments
• Experience in using Microsoft Office Suite to manage database of IT devices, write professional reports and
create presentations developed in my Admin Assistant role at Sports Marketing Software Services (SMS)
Non-Technical Skills:
• Effective communication skills from accurately updating status of available IT devices as an Administration
Assistant at SMS Company to replenish stock and order inventories as required
• Strong teamwork skills attained through various university projects and working at Assa Abloy
• Solid problem-solving skills developed by efficiently providing solutions and rules to organise fair work
schedule for team members while working at SMS
• Proven multi-tasking skills demonstrated by processing customer enquiries and supporting kitchen duties to
maintain a high level of customer satisfaction as a waitress at Le’s Vietnamese restaurant
WORK EXPERIENCE
Assa Abloy, Australia
MAR 2021 - OCT 2024
Special Keying and Coding Officer, Production Team Member (full-time)
Key responsibilities:
• Properly process orders, invoices; maintain contract details and design master key systems and door
hardware as required
• Precisely operate associated equipment in accordance with SOPs and use measuring equipment
• Accurately cut new or duplicate keys and stamp with identification
• Key and pin cylinders, assemble small components, inspect and correct if required
• Effectively ensure proper care in the use and maintenance of equipment and supplies.
TELUS International AI Data Solutions, USA
OCT 2022 - SEP 2023
Online Data Analyst (Freelance)
Key responsibilities:
• Complete research and evaluate tasks in a web-based environment such as verifying and comparing data,
determining the relevance and accuracy of information based on provided guidelines for each task.
• Improve the content and quality of digital maps, which are used by millions of users globally.
Hendry Group, Australia
OCT 2021 - JAN 2022
IT Intern Operations Engineer
Key responsibilities:
• Managed IT equipment and relevant components by using Lansweeper Asset Management Solution
• Provided IT support and help desk ticketing system to end users.
• Experienced in using Teamviewer and Active Directory to manage permissions and access to network
resources, and SQL Server to update customers’ database.
• Worked with HR to onboard and offboard employees including tasks such as account creation, suspension,
changes to security or department structure.
• Set up and installed enterprise software for mobile devices.
Le’s Vietnamese Restaurant, Australia
FEB 2019 - FEB 2020
Waitress (part-time)
Key responsibilities:
• Professionally prepared tables and seated customers to efficiently provide a high level of customer service
• Worked effectively in a team to serve orders in a timely manner and actively helped with cleaning duties
Sports Marketing Software Services (SMS), Vietnam
IT Administration Assistant (full-time)
OCT 2014 - FEB 2018
Key responsibilities:
• Effectively managed inventory, IT equipment and relevant components by competently using content
management systems GLPI to daily update databases and status of devices
• Constantly liaised with suppliers to maintain, asked quotations, ordered stationery, devices on a daily basis
• Actively filled in and kept all records of warranty, periodical maintenance to complete operational tasks
• Accurately recorded attendance, managed departmental profiles and contracts as needed
• Efficiently organised departmental shift work schedule to ensure appropriate staffing levels, updated
changes and reported to manager weekly
• Frequently booked meeting rooms, prepared agendas, presentations, and took weekly meeting minutes
