Phm-Mha Anarosa Manguramas

I am a seasoned Manager for 18 years. I have been working in the real estate industry for a total of 11 years up to present. My primary job is to manage the day to day operations of the business unit with the main task of increasing sales and collection efficiency. This is where I create marketing strategies to achieve the business unit's goal. For this job, I use Word, Excel and Powerpoint presentation to work on my strategies and presentations. Aside from that, I also do coaching to my subordinates specifically on customer service. I always believe that the simplest and best ad is when our customers do the talking on behalf of the business unit. Customers do not go and say, "Oh, this girl in this company really handled her job well" instead, the would say, "Oh, the staff from this specific company really handled her job well". Operationally, I ran the show every day by empowering supervisors to give their best shot in delivering their targets geared towards our goal. I also work with the technical team specifically, Project Managers, Engineers, Architects and the like since we also construct buildings as part of our product and services. And yes, I am exposed in project management like step by step processing of permits to build and operate the business. I handle 40 regular employees and roughly 60 sales agents to make things happen.

Aside from the real estate industry I also got involved in the retail industry with specific clients in Fishing and Construction as Sales Manager. My primary job was to ensure that sales targets are met again by planning and implementing tactics to generate sales. I did face to face meetings with clients, generated leads for projects and conducted a quality inspection of finished projects as needed. Quality of service was emphasized as a must in each of the sales personnel's work values aside from honesty in handling clients' payments. For this job, I handled 2 Sales Supervisors and 10 sales executives.

I also worked for a well-known food chain in the country Jollibee Foods Corporation for 6 years, first as a Store Marketing Officer until I got promoted as Assistant Store Manager. As the Store Marketing Officer, I was the company's liaison officer, I organized events and hosted kiddie parties as needed. I implemented Store Marketing Plans with the primary purpose of increasing sales. I managed marketing personnel and mascots of the business. Until my promotion as Assistant Store Manager, my workload became more operational, managed the front liners, managed the kitchen, managed the stocks and a whole lot more. We followed specific programs to do our daily reports through excel and specific software was used to generate our reports. For this job, for each of the shift, we needed to render I had at least 30 crew to handle. 

Back in school, I wrote for the school paper. I am not much of a technical writer but more of a narrative writer. I joined Essay Writing Contests and won some. It was a rewarding experience to be able to share my thoughts about anything that every student can relate to. I was also the Editor-in-chief of our School yearbook in Highschool. I was a student leader and had always been the school's host's whenever there were events in school. 

Oh yes! My speed in typing is above average since it was my elective subject during my 9th grade and my university years as a Mass Communication student. I managed to standardly type with all my fingers in the right keys. I can type at least 50 words a minute.

Relevant Skills

Can type fast @ an average of 50 words a minute

Microsoft Excel

Microsoft Word

Microsoft Powerpoint presentation

Strategic/Business Planning

Content Writing

Leadership

With all this being said, rest assured that I will be able to make big things happen for you and your business.