Phin Bermudez

EMPLOYMENT HISTORY Lister/Customer Support/VA | eBay/ Amazon (VA) September 2021- December 2022 JOSIEPHINE BERMUDEZ CUSTOMER SERVICE| EBAY AMAZON DROPSHIPPING EXPERT|PRODUCT RESEARCH| SEOI DATA ANALYST| TRANSCRIPTIONIST| SOCIAL MEDIA MANAGER OBJECTIVE: My experiences have been positive ones due in part to my interpersonal skills. I work well in teams, am reliable and organized, and enthusiastic to learn. I am here with a vision to build long term relationship with my clients by delivering them more than commitment services. SKILLS & ABILITIES - Motivated, well-disciplined individual - Finds joy in assisting others - Team player - Problem-solving skills - Fast Learner - Hard worker CONTACT INFORMATION Cell: - Skype: phinbermudez Email:-Address: Block 4 Lot 2 Florenceville Subd. Salitran 1 Dasmariñas Cavite PERSONAL PROFILE Date of Birth: May 31, 1985 Gender: Female Nationality : Filipino - eBay & Amazon Dropshipping - eBay & Amazon Product Research - Supplier research - eBay & Amazon SEO listing - Manually upload & listing - eBay and Amazon Variation listings - Listing creation and title optimation - Bulk upload, eBay & Amazon - Order Fulfillment/ Processing - eBay & amazon Customer Service - Inventory management - Monitoring customer feedback and account health Project Administrator November 2021 - February 2022 - Support and understanding of the Client’s requirements and their business and assist the Client Servicing Manager in the development of marketing strategies and plans that will further enhance the Client’s business - Executing the proper filing and documentation of client projects you handle, for long-term storage and easy retrieval - To assist in the conceptualization and creation of proposals for Clients and presentations to Clients for their acceptance Social Media Manager/Customer Service November 2019- October 8, 2021 - Set up and optimize company pages within each platform to increase the visibility of the company’s social content - Collaborate with other departments (customer relations, sales, etc) to manage reputation - Manage social media partnerships with other brands - Create and/or post shareable videos and images - Serves customers by providing product and service information and resolving product and service problems. - Communicating with social media followers, including responding to queries in a timely manner. Menu Transcriptionist August 2019 - February 2020 - Carrying out manual data entry of Restaurant menus - Conducting online research and obtaining menu information from various web pages - Amending and updating menu names and prices; modification of existing menu item descriptions - Providing efficient data mining services to obtain accurate and updated restaurant-related data Data Analyst / Geocoding/ Researcher Task Us Inc. (May 2013 - Feb 2018) - Keeps track of received data and source documents. - Confirms accuracy of data such as course numbers, days, date, times, location - Compares data entered with source documents, or reenter data in verification format on screen to detect errors. - Reviews and makes necessary corrections to information entered. - Perform other job-related duties as assigned. Call Center Associate US Autoparts ( July 2011 - December 2011) - Answer call professionally. - Respond to customer's queries - Handle and solve customer complaints. - Research required information using available resources. - Provides customers with products and services.