EMPLOYMENT HISTORY
Lister/Customer Support/VA | eBay/ Amazon (VA)
September 2021- December 2022
JOSIEPHINE
BERMUDEZ
CUSTOMER SERVICE|
EBAY AMAZON
DROPSHIPPING
EXPERT|PRODUCT
RESEARCH| SEOI DATA
ANALYST|
TRANSCRIPTIONIST|
SOCIAL MEDIA
MANAGER
OBJECTIVE:
My experiences have been positive ones
due in part to my interpersonal skills. I
work well in teams, am reliable and
organized, and enthusiastic to learn. I
am here with a vision to build long term
relationship with my clients by
delivering them more than
commitment services.
SKILLS & ABILITIES
- Motivated, well-disciplined individual
- Finds joy in assisting others
- Team player
- Problem-solving skills
- Fast Learner
- Hard worker
CONTACT INFORMATION
Cell: -
Skype: phinbermudez
Email:-Address:
Block 4 Lot 2 Florenceville Subd. Salitran 1
Dasmariñas Cavite
PERSONAL PROFILE
Date of Birth: May 31, 1985
Gender: Female
Nationality : Filipino
- eBay & Amazon Dropshipping
- eBay & Amazon Product Research
- Supplier research
- eBay & Amazon SEO listing
- Manually upload & listing
- eBay and Amazon Variation listings
- Listing creation and title optimation
- Bulk upload, eBay & Amazon
- Order Fulfillment/ Processing
- eBay & amazon Customer Service
- Inventory management
- Monitoring customer feedback and account health
Project Administrator
November 2021 - February 2022
- Support and understanding of the Client’s
requirements and their business and assist the Client
Servicing Manager in the development of marketing
strategies and plans that will further enhance the
Client’s business
- Executing the proper filing and documentation of
client projects you handle, for long-term storage and
easy retrieval
- To assist in the conceptualization and creation of
proposals for Clients and presentations to Clients for
their acceptance
Social Media Manager/Customer Service
November 2019- October 8, 2021
- Set up and optimize company pages within each
platform to increase the visibility of the company’s social
content
- Collaborate with other departments (customer
relations, sales, etc) to manage reputation
- Manage social media partnerships with other brands
- Create and/or post shareable videos and images
- Serves customers by providing product and service
information and resolving product and service problems.
- Communicating with social media followers, including
responding to queries in a timely manner.
Menu Transcriptionist
August 2019 - February 2020
- Carrying out manual data entry of Restaurant menus
- Conducting online research and obtaining menu
information from various web pages
- Amending and updating menu names and prices;
modification of existing menu item descriptions
- Providing efficient data mining services to obtain
accurate and updated restaurant-related data
Data Analyst / Geocoding/ Researcher
Task Us Inc. (May 2013 - Feb 2018)
- Keeps track of received data and source documents.
- Confirms accuracy of data such as course numbers,
days, date, times, location
- Compares data entered with source documents, or reenter data in verification format on screen to detect
errors.
- Reviews and makes necessary corrections to
information entered.
- Perform other job-related duties as assigned.
Call Center Associate
US Autoparts ( July 2011 - December 2011)
- Answer call professionally.
- Respond to customer's queries
- Handle and solve customer complaints.
- Research required information using available
resources.
- Provides customers with products and services.