Phillip Grobler

Phillip Grobler Pretoria, South Africa Profile I'm a dedicated and self-driven individual with a diverse background in short-term insurance, client services, hospitality, entrepreneurship, and craftsmanship. Known for excellent communication and negotiation skills, strong interpersonal ability, and a commitment to exceeding expectations in both team-based and independent roles. Fluent in Afrikaans and English. Employment History 05/2024 – Present Pretoria, South Africa Freelance Woodwork & Welding Self-Employed I design and sell wooden furniture. I've also been welding independently since 2008 and have been serving an automotive body shop on a freelance basis since 2019. 11/2018 – 05/2024 Pretoria, South Africa Financial Advisor Multi Risk Brokers I was a Financial Advisor at a brokerage firm, with a core focus on commercial lines while also supporting personal lines as needed. I communicated with, and presented quotations to clients both telephonically and in person, tailored to their preferences. My responsibilities included preparing quotations, submitting policy applications, negotiating rates with insurers, administering broker appointments, re-broking policies, and conducting various administrative tasks. I liaised effectively with clients, insurance companies, and Underwriting Management Agencies (UMAs), demonstrating strong relationship-building skills across all touchpoints. 09/2017 – 11/2018 Pretoria, South Africa Marketing Consultant PSC Brokers Working for a newly established short-term insurance brokerage as a Marketing Consultant, I was actively involved in designing the company logo, developing the brand identity, and securing a financial intermediary license. I communicated with, and presented quotations to clients both telephonically and in person, tailored to their preferences. My responsibilities included preparing quotations, submitting policy applications, negotiating rates with insurers, administering broker appointments, re-broking policies, and conducting various administrative tasks. I liaised effectively with clients, insurance companies, and Underwriting Management Agencies (UMAs), demonstrating strong relationship-building skills across all touchpoints. 08/2016 – 09/2017 Pretoria, South Africa Manager Miami Lounge (Gambling House) I oversaw staff and guest operations in a busy gaming environment. 02/2016 – 08/2016 Pretoria, South Africa Mobile Kitchen Trailers Self-Employed I built and sold custom-designed mobile cooking units. 04/2013 – 02/2016 Pretoria, South Africa New Business & Re-Broke Consultant Percom / Multi Risk Brokers I worked as a New Business & Re-Broke Consultant at a well established brokerage firm, with a core focus on commercial lines while also supporting personal lines as needed. As a self-driven marketing consultant, I sourced my own leads through client referrals, converting quotations into new business. I communicated with and presented quotations to clients both telephonically and in person, tailored to their preferences. My responsibilities included preparing quotations, submitting policy applications, negotiating rates with insurers, administering broker appointments, re-broking policies, and conducting various administrative tasks. I liaised effectively with brokers, direct clients, insurance companies, and Underwriting Management Agencies (UMAs), demonstrating strong relationshipbuilding skills across all touchpoints. 01/2009 – 04/2013 Pretoria, South Africa Marketing Consultant Multi Risk Brokers I worked as a Marketing Consultant at a well established brokerage firm, with a core focus on commercial lines while also supporting personal lines as needed. As a self-driven marketing consultant, I sourced my own leads through cold calling and client referrals, converting quotations into new business. I communicated with and presented quotations to clients both telephonically and in person, tailored to their preferences. My responsibilities included preparing quotations, submitting policy applications, negotiating rates with insurers, administering broker appointments, re-broking policies, and conducting various administrative tasks. I liaised effectively clients, insurance companies, and Underwriting Management Agencies (UMAs), demonstrating strong relationship-building skills across all touchpoints. 08/2007 – 12/2008 Pretoria, South Africa Car Restoration & Sales Self-Employed I restored and sold pre-owned vehicles independently. 01/2005 – 08/2007 Newmarket, England Insurance Technician Taylor Price – Direct Choice Insurance Brokers (UK) I worked as an Insurance Technician at Direct Choice, a short-term insurance call centre brokerage. In this role, I was rotated across key operational departments including quotations, policy initiation, administration, underwriting, and renewals—developing a well-rounded skill set and contributing to service delivery across the client lifecycle. 10/2002 – 12/2004 Cambridge, England Night Auditor Crown Plaza Cambridge (UK) I worked as a night auditor, managing guest check-ins during overnight shifts and compiling detailed reports for the general manager and finance department to ensure smooth operations and accurate financial tracking. 03/2002 – 10/2002 Cambridge, England Concierge Crown Plaza Cambridge (UK) I served as a hotel concierge, delivering personalized guest experiences by offering expert local recommendations and coordinating reservations for restaurants and entertainment venues. 12/2000 – 09/2001 Pretoria, South Africa Retail Manager Self-Employed I was responsible for overseeing the efficient daily operations of the retail floor, maintaining high merchandising standards, and conducting accurate end of day cashups. 12/1999 – 12/2000 Pretoria, South Africa Buyer Cash Converters Mayville I served as a Buyer at a Cash Converters retail outlet, where I was responsible for negotiating procurement prices, evaluating stock acquisitions, and implementing pricing strategies to maximize profitability. Education & Qualifications 28/11/2023 FET Certificate: Short Term Insurance NQF 4 Skills Programme 4 Moonstone Business School of Excellence 19/10/2015 Short Term Course 3 – Personal & Commercial Lines Moonstone Business School of Excellence 07/10/2013 SMK 1, 2 & 3- Commercial Lines Insurance Santam 15/02/2012 Regulatory Examination Completed Moonstone Business School of Excellence 19/05/2011 Study School 2 PSG Konsult 08/10/2010 SMK 9-Machinery Breakdown Santam 01/2005 – 07/2007 In-House Insurance Technician Training Taylor Price (UK) Languages Afrikaans Fluent English Fluent