Philip Diaz

1 PHILIP CUID DIAZ PERSONAL DETAILS Age: 41 Date of Birth: October 1, 1979 Gender: Male Civil Status: Separated Height: 170.22 cm Weight: 68 kg Nationality: Filipino Religion: Roman Catholic Present Address: Sitio Capaculan, Brgy Tisa, Cebu City, 6000 Permanent Address: Masaplod Norte, Dauin Negros Oriental, Philippines 6217 Email:-Skype: diazphilip Mobile #: - SSS #:- Phil Health:- Tax ID:- Pag-Ibig #:- Education: Bachelor of Science in Computer Science, 2002, Negros Oriental State University PROJECT PORTFOLIO Shopify Project Portfolio zaharaswim.com cooknshare.fr lighthousememorabilia.com policefiregifts.com beachyprints.com retrogreeting.com WordPress (Blog - HostGator, DNS, Web Hosting, CPanel) https://seasideheights.org (SEO Enabled) https://beachesguide.com (SEO Enabled) https://beachpostcards.com https://beachnovelty.com https://greatlakesbeaches.com https://jerseyshorebeaches.com https://jerseyshorebusiness.com WordPress (Company Website – AWS, DNS, EC2 Web Hosting) http://dar-me.com https://officecarecenter.com https://kncmultimedia.com https://virtualpreneur.com https://www.firstank.com (SEO Enabled) 2 CHARACTER REFERENCE Ken Chaney-- Jersey Shore, US https://beachyprints.com https://policefiregifts.com https://retrogreeting.com https://seasideheights.org https://beachesguide.com John Librian Tampac-- (KSA) https://www.officecarecenter.com http://dar-me.com TRAINING COURSE Cisco Certified Network Associate (CCNA) boot-camp Routing and Switching Training, January 7-11, 2019, at Worldtech Information Solutions Inc. Gate 3, Vailoces Bldg Rahmann St. Gorordo Avenue, Cebu City. Fortinet FortiGate Cookbook 3 CEU/CPE, Certificate No. C-d3211f8236-f08e176df, Certificate of Continuing Education Completion, January 26, 2019, Cybrary Information Technology. ITIL Foundations 3.5 CEU/CPE, Certificate No. C-d3211f8236-65c91c637, Certificate of Continuing Education Completion, January 27, 2019, Cybrary Information Technology. Microsoft Active Directory Domain Services 3 CPE/CEU, Certificate No. SCd3211f8236-4f492e, Skill Certificate, Passed 80%, The Cybrary Educational Committee, January 28, 2019. Microsoft Server DNS Configuration 3 CPE/CEU, Certificate No. SC-d3211f8236-6a1e2f, Skill Certificate, Passed 73%, The Cybrary Educational Committee, January 28, 2019 SQL Injector Web Penetration Test 3 CPE/CEU, Certificate No. SC-d3211f8236-30a954, Skill Certificate, Passed 80%, The Cybrary Educational Committee, January 30, 2019 Self-Paced Amazon Web Services (AWS) Training and Certification 3.0 First Edition, AWS Cloud Practitioner Completed, February 1, 2019. VMWare version 5.5 Virtualization Management 20 CPE/CEU, Certificate No. Cd3211f8236-e967aa, Certificate of Continuing Education Completion, January 26 to February 8, 2019, Cybrary Information Technology. Self-Paced Fundamental Windows Server Container in Windows Server 2019, Microsoft Ignite Online, February 19, 2019. Self-Paced MVC Fundamentals of Laravel 5.4 Series, Traversy Media Online, February 19, 2019. 3 EMPLOYMENT EXPERIENCE Shopify Developer June 2020 – Present Viseo BPO Philippines Inc. 8F MDCT Building, Cebu Business Park, Cebu City • • • • • • • • • • Support the entire lifecycle (concept, design, test, release, and support) Produce fully functional mobile applications writing clean code Gather specific requirements and suggest solutions Write units and UI tests to identify malfunctions Troubleshoot and debug to optimize performance Design interfaces to improve user experience. Liaise with Product development team to plan new features Ensure New and legacy applications meeting quality standards Research and suggest new mobile products, applications, and protocols Stay up to date with new technology trends. Web Developer March 2020 – June 2020 Techgenies Philippines Inc. AS Fortuna, Mandaue City, Cebu • • • • • • • • • Currently engaged client support and projects for HR.com company based in Canada. Responsible for the coding, design and layout for landing page, webcasting, splash page, according to management specifications. Create java scripting programming, SQL Query Statement and MongoDB administration. Create script in importing Bulk data from a third-party company for LEAD into CRM database. Responsible for enhancement and automating CRM system to easy the entire operation. Collaborate with the Developer Team for weekly meeting for any issue arise, improvement, and implementation. Managing projects and task assignment thru Asana Management. Writing and Reading Json format thru API. Building Apps thru Node JS with Angular Framework. Web Designer/Network Specialist May 2019 – March 2020 Firstank Industrial Corporation Subangdaku, Mandaue City, Cebu • • • Implement, maintain, and administer company in-house systems, production servers and over 300 devices for the entire Firstank network all over Philippines. And it is primarily located in Minglanilla, Liloan, Mandaue, Las Piñas, Bulacan and Cagayan de Oro. Implement and administer office 365 company email services. Certainly, for employee’s team collaboration and that’s include the setup of public folders, disclaimer footer, group email distribution list, updating global address-book, train newly hired staff on how to use Outlook, Microsoft Teams, and One Drive. Implement and administer for multiple site VPN tunnel in every branch without need to subscribe MPLS or private data in order to centralized locally for CCTV broadcasting, DNS forwarding, SAP Web Portal, network monitoring and remote support for employee workstation. 4 • • • • • • • • • • • • • • • • • • • • • • • • Implement Outdoor wireless connectivity equipped with Ubiquiti M5 for point to point and point to multi-point to different warehouses in Las Piñas and Polyethylene Plantation CCTV in Bulacan. Implement and administer Pfsense Network Firewall for DHCP, Load Balancing, Web Filtering, Network Rules and Policy, Network monitoring, DNS Forwarding, VPN Server, Intrusion Detection Systems, Intrusion Prevention Systems and more. Develop and Implement IT policies and procedures for end-users. Administer Windows Server for SAP B1, Hyper-V, and MS-SQL Database. Implement and administer GLPI IT asset management run over Linux server. Monitor monthly expenses for newly acquire software and hardware. Monitor monthly recurring for internet and telephone subscription. Supervise staff for digital printing especially for product branding, printing sticker, barcode and tarpaulin. Design and maintain firstank.com company website WordPress cPanel. Create product brochure and videos marketing and presentation using Wonder-share. Optimizing search engine using Yoast SEO plugins to make it rank #1 for "water tank Philippines" and some other higher impressions keywords that positively landed to our site for prospect customers inquiry. Administer google search console analytic for performance monitoring and other summary report that will help to improve our search ranking in major search engine like Google and Bing. Optimizing website performance to make it more faster browsing experience for desktop and mobile responsive. Create, enhance and modify graphic photos for the Firstank products, company t-shirts, banners and advertising materials using Adobe Photoshop. Create, modify and debug using of the following tools and programming language such as PHP, CSS, Chrome inspect developer tools, HTML, and jQuery. Implement and administer website hosting in Amazon AWS EC2, DNS, and bit-bucket repository. Setup developer environment using Visual Code, XAMPP, GIT, Putty, for WordPress Themes, Plugins, and MySQL. Administer and maintaining regular quarterly maintenance for server and desktop Administer MS SQL database purging and backups, Windows OS License, Office applications, computer hardware, performance tuning, desktop printers and regular physical count inventory. Administer and implement Microsoft share-point for Sales team KPI for intranet portal. Design tanks using AutoCAD for modular, customized tanks for client proposal. Currently developed mobile apps for Native Android, Microsoft and iOS platform using flutter programming. Currently developed a web-portal for product price-list database thru MySQL and PHP Laravel framework. Domain, Website and Office 365 Email Migration from firstankph.com to Firstank.com. Senior Technical Support/ Web Developer August 2017 – May 2019 Office Care Center Dumaguete City, Negros Oriental Application Involved: OS Ticket, Google Suite, MS Exchange, Active Directory, Domain Controller, DNS Server, PRTG, VMWare, TeamViewer, AWS, RDS, Putty, PHP, Git, VS Code, Mamp, bitBucket, Node.js, Code Commit, Ops Work, Jira Software, Slack, Xampp, Composer, ReactJS, Laravel, Appery.io, Java, Nginx, MySQL, Apache, Shopify, Linux and LogMeIn. 5 • Odoo ERM CRM implementation, training and seminar these includes CRM, Inventory, Website, eCommerce, Manufacturing, Projects, POS, Sales, Quality, Invoicing, Barcode, Employees, Recruitment, Appraisal, Expenses, Accounting, and many more. • Install PRTG Server and remote probe for newly deployed endpoint or new customer to monitor the physical health of the machine. • Install VMWare Center, migrate from physical to VM, configure remote storage, HA, and monitoring. • Migrate physical machine to VM and VM or any type of virtual machine to AWS. • Migrate Mailbox from any email services to Office 365. • PHP programming with Laravel Framework for Web Application. • Wordpress Woocommerce and Prestashop implementation. • Develop native applications for different platforms including Android, iOS, Windows, and mobile web applications. • Penetration test for web development. • Track computer system issues through to resolution, within agreed time limits. • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue. • Ensure all issues are properly logged in Jira Software. • Document technical knowledge. • Assist with and possibly develop project plans/schedules, monitor progress, publish updates to those plans. • Monitor day-to-day resource activity and provide updates to the Project Manager, team members, and supporting organizations. • Log all issues and risks. Escalate, when necessary, project issues and risks to the Project Manager. • Create and/or support project communication, including status reporting, risk management, and escalation of issues. Senior Technical Support May - July 2017 Cloudstaff Philippines, Inc. Makati, Manila Application Involved: Notepad, XML, ASP Classic, WordPress, WinSCP, MS SQL Server, and LogMeIn. • Developed an automated system using ASP Classic web application in order to address the backup processing for rendering word-press static page copy into network attached storage for about 200 website per day. • Install, configured and monitors all systems, devices, database, traffic and applications for IT infrastructure using PRTG. • Install, configure and Manage PXE Server for combining Windows Deployment Services and PXE Linux for the ultimate network boot. • Configured Mikrotik Firewall for Web filtering, Captive Portal, IDS/IPS, PXE boot and Network Analyzer. Network Administrator January 2015 – January 2017 Pacific International Inc. Marshall Islands Application Involved: Proxmox VE, PfSense, HP Proliant Server, Cisco Switch, Linux, VLAN, Routing, VPN, Proxy Server, Windows Server, Teamviewer, PHP Programming, Wordpress, Sage Mas 200, Email Server Postfix, Biometric Attendance, AVG, Snort, Office 2010, CCTV Monitoring, MS SQL Server, My SQL Server, Wifi Controller, Domain 6 Controller, Active Directory, DHCP, GoDaddy, AccuPOS, and VOIP. • Successfully completed network migration project within 90 days. • Consulted with management and reviewed project proposals to determine goals, time frame, funding limitations procedures for accomplishing project, staffing requirements and allotment of resources. • Worked closely with the end users, business technologies, and others to understand and prioritize business goals and information needs related to the project. • Managed people with diverse skill sets and reporting structures in a matrix organization. • Provided risk management and issue resolution. • Prepared project status reports and kept team, management, and others informed of project status and related issues. • Directed and coordinated activities of project personnel to ensure project progressed on schedule. • Attending on 24/7 On Call. • Install, configure and manage Proxmox Virtual Environment. • Migrate physical servers to virtual machine. • Install, configured and manage Postfix Dovecot Mail Server and Roundcube webmail. • Install, configure and manage Domain Controller on Windows Server 2012 • Install, configure and manage AVG Business Edition Remote Administration. • Install, configured and manage Pfsense Firewall, VPN, Proxy Server, NTOP, Captive Portal Hotspot, DNS, and DHCP. • Manage ReadyNAS Server. • Install, configure and manage MS SQL Server 2012 including monitoring of system health and performance, to ensure high levels of performance, security, backup, failover database mirroring, and disaster recovery. • Manage and configured SSL Certificate for various website. • Install, configure and manage Exchange Server 2010 SP3. • Customized Bamboo Invoice written in PHP programming language. • Install, configure and manage MySQL Server. • Install, configure Point to Point and Point to Multi Point Wireless network infrastructure 2.4Ghz and 5Ghz radio frequency and propagation alignment. • Install, configure and manage Biometric Logs Machine. • Install, configure and manage CCTV cameras from multiple DVRs and Location. • Install, configure and manage Sage MAS 200. • Install, configure and manage WordPress. • Install, configure and manage AccuPOS Point of Sale. • Manage and configure Godaddy DNS, Email Services and mail storage. • Manage and configured VLAN in HP Procurve Managed Switches. • Manage and configured HP ProLiant ML380 Gen8 Servers. • Install, configured and manage Nova Backup for servers, MS SQL, Sage MAS 200, Ready NAS, Biometric Logs, Point of Sale, Active Directory and Exchange Server. • Network design, subnetting, server rack cabinet and network cablings. • Install, configure and manage CISCO SMB routers, SPA, IP Phones and L2 managed switches. • Install, configure and manage BARIX FM Internet broadcasting for both Exst and Inst. Network Administrator August 2014 – October 2014 Taking You Forward, Inc. AS Furtuna, Mandaue City, Cebu Application Involved: Switches, and Linux, Active Directory, VLAN, PBX, and Vicidial. 7 • Monitor and administer infrastructure (e.g. firewall, switches, router, access point, patch panel, ports, ups, cables, server racks, IP phones, printers, servers). • Monitor and administer Active Directory server and services (e.g. AD Users & Computers, DNS, DHCP, and GPO). • Monitor and administer File Servers, PABX servers, Vicidial servers and each services. • Create daily Network Status Report / Dialer Status Report. • Create End Of Shift Report. • Administer company e-mail accounts. • Assist IT Support during escalations. • Attend regular meetings. • Schedule and perform monthly laptop preventive maintenance. • Ensure that recordings are extracted daily for all campaigns. • Update IT information regularly (e.g. server credentials, SIP inventory, WIFI client list and MAC addresses, etc.). • Create Incident Report when issues arise and send it to IT Manager for documentation. • Monitor bandwidth utilization for latency, high network traffic and ISP outages. • Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. • Maintain logs related to network functions, as well as maintenance and repair records. • Perform Test Call if needed for verification purposes. • Monitor restricted sites violator and have them screenshot and send it to Human Resource. • Plan, coordinate, and implement network security measures in order to protect data, software, and hardware. IT Administrator June 2011 – June 2014 Almarai Company Ltd. Jeddah, Saudi Arabia Application Involved: Cisco Switches and Routers, Oracle, Domain Controller, Active Directory, MS Exchange, DNS, DHCP, Ticketing System, Office 2007, VNC Remote, VPN, WordPress, Business Intelligence, Toad, NT Backup, Linux • Resolve user calls regarding malfunctioning of any component of IT infrastructure in a timely manner to facilitate day to day operation of the users. • Liaise with support teams (application support, helpdesk, data base administration, network administration) in Head office to escalate and resolve issues. • Install and configure new IT infrastructure components: • Server hardware and software, Desktop computers hardware and software, other hardware devices such as printers, scanners, modems, UPS to make them available for use in depots. • Install new applications and Upgrade existing in-house applications based on new software release received from head office. • Identify and interact with local vendors to provide additional regional IT requirement such as network expansion. • Interact with PDA vendor for timely repair of defective Units. • Assist in development of service continuity and disaster recovery plans, conduct standby server test in depot locations and train depot personnel and invoke DR plans. • Implement set up for new routes on PDA units and PDA Software. • Administration of Windows, Exchange and BO servers to manage users, user groups and access rights. 8 • Adhere to security policies and procedures Conduct IT audits and take corrective actions to eliminate non-compliances identified during self / HO audits. • Manage user calls. • New Server configuration. • Setting up of desktop computers. • Set up of other hardware components. • Server administration. • Exchange server administration. • Business Objects. • Network expansion and component installation. • Execution of SQL for data management and extraction. • PDA set up and troubleshooting. • Audits and corrective actions. • Quality team. • Manage in house applications. • Disaster recovery activities. • Provide user training. • Documentation and general administrative activities. • Vendor interaction. • SAP Technical Support. IT Administrator September 2010 – June 2011 Bussbarr Corporation Ayala Alabang, Muntinlupa City, Metro Manila Application Involved: Switches, and Linux, Active Directory, Office 2007. • • • • • • • • • Linux (Fedora & Ubuntu) Server deployment. Hylafax and Avantfax. MyDMS Documentation Management System. Joomla 1.5 Content Management System. Squid Proxy Server configuration. Medium-size Network implementation. Finger-print Employee attendance and Payroll System implementation. PBX Telephone System. Developed an Automated Inventory System coded thru VB.Net. IT Teacher June 2007 - March 2008 Andres Bonifacio College Dipolog City, Zamboanga del Norte • • • • • • Plan Lessons According to Curriculum Standards. Stay Abreast of Latest IT Trends. The world of IT changes at a rapid pace. Perform Regular Hardware and Software Updates on Classroom IT Devices. Monitor Student Progress Through Administrating Assignments, Quizzes, and Tests. Keep Track of Student Grades EDP Technician January 2007 - June 2007 9 Rural Bank Of Dipolog, Inc. Dipolog City • Direct supervision of large-scale computer systems and any related equipment. • I am also administering routine computer support tasks and other special projects as assigned. • One of my daily responsibilities as an EDP is to monitor and maintain the mainframe computer systems. This includes printers, tape drives, and peripheral equipment. • I am also expected to monitor regular system back-ups and perform routine troubleshooting. • I was also trained as required the nature of banking and accounting system aspect of the bank's transactions. I.T. Teacher November 2003 – November 2004 Gillamac Information Technology (STI-Dipolog) Dipolog City, Zamboanga Del Norte • • • • Appointment As (Part-time, Full Load) Report directly to the Academic Head of STI-Dipolog. Render teaching and other academic services. Teach the subject assigned as competently, diligently, professionally and effectively as possible and conduct myself in accordance with law and the ethical standards of the teaching professions; • Meet the deadlines set for the submission of grades and required reports. • Comply strictly with all the provisions of the Faculty Manual, all other academic policies and directives from Central Office, and the rules and regulations. Web Designer July 2003 - October 2003 Professional Certification Institute Dumaguete City, Negros Oriental • Responsible for the graphic design and implementation of various web site including navigation, writing HTML, ASP Classic and JavaScript and optimization of web graphics. • Optimized keywords for search engine top 10 rank result. • Created all marketing materials including corporate identity, catalogs, advertising, packaging and trade show graphics. • Performed validation of completed sites including the debugging and testing of code. • Responsible for quality assurance of finished websites including the validation of web forms and link. Desktop Technician June 2002 – July 2003 Negros Oriental State University Dumaguete City, Negros Oriental • My work involved as a computer technician particularly in troubleshooting both software and hardware problem. PROJECT EXPERIENCE IT Consultant (Network Engineer) October 2014 – December 2014 Lancera BPO, Inc. 10 Dumaguete City, Negros Oriental Application Involved: Cisco Router, Switches, and Linux. • Managed IT Infrastructure relocation projects. • Created budget for client/server equipment purchase, installation or relocation for projects. • Provided L1/L2/L3 support. • Collaborated with other department to implement and maintain standards for the client/server environment. IT Consultant (Programmer) March 2010 – September 2010 Dipolog Traders Centre, Inc. Dipolog City Application Involved: Switches, Windows Server, Visual Studio, VB.Net, MS SQL Server. • Developed an Automated Copra System which will allow input and output of the following data as per required from the client. • Purchases of Copra • Retail (Coriente and Resicada) • Wholesale (Coriente) • Expenses • Cash and Advances of the Suppliers • Contract of Suppliers and Customers • Sales of Copra • Miscellaneous Expenses • Payroll System of Employees and Laborers IT Consultant (Programmer) September 2009 - March 2010 Jelyco Enterprises Dipolog City Application Involved: Switches, Windows Server, Visual Studio, VB.Net, MS SQL Server • Developed an Automated Inventory System. • Stock Inventory • Sales Report (Daily, Monthly, Annual, being specified by date of transaction) • Delivery Report (Daily, Monthly, Annual, being specified by date of transaction) • Delivery Entry • Supplier Entry • Customer Entry • Item Entry • Income Statement (Daily, Monthly, Annual, being specified by date of transaction) • Credit Individual Ledger • Operational Expense Entry • Return Item Entry IT Consultant (Programmer) February 2009 - September 2009 Twin Summit Electrical Supply Dipolog City Application Involved: Switches, Windows Server, Visual Studio, VB.Net, MS SQL Server • Developed an Automated Inventory System. 11 • • • • • • • • • • • • • • • Stock Inventory Assist with design, analysis, maintenance, training and testing of software. Code, debug, test, and document routine application programs. Install and test routine software packages. Assist users with procedural or minor technical problems. Train users regarding the technical aspects and use of standard. Stock Inventory Purchases Entry and Report Delivery Entry and Report Price Quotation Entry Price Averaging System Order List Report Receivable Reports Payable Reports Export Excel, Pdf, Word System IT Consultant (Network Engineer) April 2008 - February 2009 Kharlas Copra Buyer Dipolog City • • • • • • • • • Wireless Network CCTV Surveillance 2.4 GHz WIFI Wireless Network Administration from Dipolog to Olingan over 10-11 Kilometers remote viewing. Plans, defines, designs, develops, coordinates, and implements voice and/or data communication systems. Knowledge of troubleshooting or problem solving, must be able to quickly and correctly diagnose problem and know how best to fix it and communicate the solution to either co-workers or end-users effectively. Understand the behavior of software, hardware and systems in relation to their use of communications technology in order to deploy solutions and to troubleshoot problems. Understanding of radio frequency regulations and spectrums. Strong understanding of radio communications including packet transfer over radio frequencies. Maintains current knowledge of technology and voice and data communications systems. Knowledge of the purposes and methods of communication used by employees, servers and systems. IT Consultant (Network Engineer) May 2006 - December 2006 Seaoil Philippines, Inc. Main Depot Roxas, Zamboang del Norte • • Wireless Internet Network System (Contract) Deploy and maintained wireless 2.4Ghz WIFI Waveguide Antenna over 15 12 Kilometers from the source of internet connection from Dipolog City to Nabilid, Roxas, Zamboanga del Norte. • Install and maintained LINUX Server with SQUID installed as a proxy server that helps and improved the speed of the internet connection. I am also administering routine computer support tasks and other special projects as assigned IT Consultant (Programmer) April 2005 – April 2006 Premium Commercial Dicayo, Katipunan, Zamboanga del Norte Application Involved: Switches, Windows Server, Visual Studio, VB 6, MS SQL Server • Developed and coded using VB.NET for an Automated Point of Sales System. • Server-client database implementation and multi session interface plat-form. • Microsoft Visual Studio 2008 and Crystal Report. • Designed and Implement cost-effective IT infrastructure centralization system. • MS SQL Server 2005 Administration, Tuning, Backup strategic plan and restoration. IT Consultant (Programmer) November 2004 - April 2005 Zamboanga del Norte Electric Cooperative, Inc. Dipolog City Application Involved: Switches, Windows Server, Visual Studio, VB 6, MS SQL Server • System Lost Reduction Division (Contract) • Collect information to analyze and evaluate existing or proposed systems. • Research, plan, install, configure, troubleshoot, maintain and upgrade operating systems. • Research, plan, install, configure, troubleshoot, maintain and upgrade hardware and software interfaces with the operating system. Analyze and evaluate present or proposed business procedures or problems to define data processing needs. • Prepare detailed flow charts and diagrams outlining systems capabilities and processes. • Research and recommend hardware and software development, purchase, and use. • Troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration. • Select among authorized procedures and seek assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise. • Record and maintain hardware and software inventories, site and/or server licensing, and user access and security.