Hi, my name is Phebe. I’m a customer service specialist with experience supporting both e-commerce operations and dental practices. My background includes handling inbound and outbound calls, managing emails, and coordinating appointment scheduling accurately and efficiently. In my e-commerce role, I managed customer inquiries and resolved concerns. In the dental facility, I assisted patients with scheduling, performed basic financial audits, and generated routing slips for next-day appointments.
I am confident in handling customer interactions professionally, resolving concerns, and keeping daily operations organized. I thrive in fast-paced environments and always aim to provide a smooth, positive experience for both clients and teams.