Phan Ngoc Loi

PHAN NGỌC LỢI DevOps Engineer Contact Information:    Phone:- Email:-Location: Ho Chi Minh City Summary DevOps Engineer with over 4 years of experience in cloud infrastructure, CI/CD pipelines, and automation. Skilled in managing large-scale systems, optimizing deployment processes, and implementing robust monitoring solutions. Proficient in AWS, Jenkins, Terraform, and scripting languages, with a proven ability to enhance operational efficiency and system reliability. Technical Skills       Cloud Platforms: AWS, Oracle Cloud Automation Tools: Jenkins, Ansible, Puppet, Rundeck, Terraform Programming/Scripting: Python, Bash, Shell Databases: MSSQL, Oracle Database, Postgresql, MongoDB Operating Systems: Windows, Linux Monitoring Tools: ELK, Glowroot, Elasticsearch, Prometheus, Grafana, Slack. Education & Certifications     B.S. in Network Security Engineer HUFLIT University |- DevOps Fresher Training Program DXC Technology | 2020 TOEIC (705) | 2020 IELTS (5.5) | 2017 Professional Experience ELCA Technology DevOps Engineer | Oct 2022 – June 2024     Managed and monitored a distributed infrastructure of 100+ VMs and containers. Responded to outages and service degradations, performing root-cause analyses across highly distributed systems. Automated CI/CD processes for enhanced reliability, performance, and scalability using Rundeck, Terraform, and Jenkins. Collaborated with cross-functional teams to maintain and optimize build and test environments. Key Project: SECUTIX Ticketing Solution    Description: Developed and maintained a ticketing solution for EU clients, ensuring high availability and scalability. Responsibilities: o Automated CI environment reporting to support testing, build, and deployment. o Monitored INT, QA, and production environments, resolving incidents promptly. o Implemented solutions using Ansible, Puppet, Rundeck, and Oracle Cloud. Technologies Used: Ansible, Puppet, Rundeck, Terraform, AWS, ELK, Oracle Database, Python, Bash DXC Technology DevOps Engineer | Feb 2020 – Aug 2022     Maintained source control branches and facilitated integrations with minimal conflicts. Designed and managed CI/CD pipelines using Jenkins, Git, and S3 buckets. Monitored applications and infrastructure, troubleshooting issues in microservices and deployments. Collaborated with development teams to integrate tools and processes for improved release reliability and stability. Key Project: BRILife Insurance    Description: Supported an insurance platform for Indonesia, streamlining deployment and monitoring processes. Responsibilities: o Deployed packages across environments (FT, UAT, SIT, Prod) using Jenkins and S3 buckets. o Managed configurations and resolved issues escalated from development teams. o Enhanced infrastructure monitoring, ensuring consistent system performance. Technologies Used: AWS, Jenkins, MSSQL, Tomcat, JBoss, Glowroot Key Project: IGI Insurance    Description: Developed and maintained a custom Docker-based solution for an insurance provider in Pakistan. Responsibilities: o Created and optimized Docker images tailored to production requirements. o Built and maintained Jenkins pipelines to automate CI/CD processes. o Monitored and troubleshot application and system issues using Elasticsearch and Glowroot. Technologies Used: Docker, Jenkins, Java, S3 buckets, ApacheDS, Elasticsearch Key Achievements    Reduced deployment time by 30% by automating build processes with Jenkins and Terraform. Enhanced monitoring and issue resolution, reducing system downtime by 15%. Designed scalable cloud infrastructure on AWS, supporting a 50% increase in traffic. Languages   English: TOEIC 705 / IELTS 5.5 Vietnamese: Native