Pettie Mukami Nyaga

 PETTIE M. NYAGA CAREER SUMMARY I am a trained detail-oriented and skilled multilingual interpreter with over 8 years of experience transforming words into understanding across cultures. Fluent in English, Swahili, Embu, Mbeere, Kikuyu, and Meru, with a knack for navigating complex terminology. I excel in finance, legal, medical, and corporate settings, ensuring clarity and connection in every conversation. Whether in high-stakes meetings or heartfelt discussions, my goal is to make communication seamless through bridge gaps and foster collaboration in delivery of accurate and timely interpretations while ensuring confidentiality and professionalism across diverse settings. SKILLS • Experienced in over the phone interpretation of Kiswahili to English • Expertise in translation of Embu, Kikuyu, Meru, Mbeere, Kiswahili to English • Ability to prioritize, focus and deliver quality results within deadlines while meeting conflicting work demands and targets; working with or without teams with minimum supervision. • Excellent interpersonal skills and ability to interact professionally with staff and stakeholders. • Strong written communication and management skills with ability to listen and influence other people in written or verbal forms. • Proficiency in 365 Office applications (Power point, Word, Excel etc.) • Capacity building skills by training and mentoring community members, program staff, and local partners in effective communication strategies, ensuring seamless interpretation and strengthening their understanding of donor requirements WORK EXPERIENCE Freelance Interpreter (Various Community based Organizations) | 2024 – Present • Offered remote and in-person interpretation services for various organizations, focusing on Finance, healthcare, education, and community engagement. • Translated financial documents and provided real-time interpretation in meetings and conferences. • Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-Speaking Person (LEP), avoiding interactions with the LEP without client’s permission; ActionAid & Hivos Foundation (Various Community Groups) | 2013 – 2024 Interpreter for Donor-Funded Programs • Provided interpretation and translation services for various community groups across Kiswahili, Embu, Meru, Kamba, and Mbeere in meetings, training, and community development programs. • Facilitated communication between donors, program staff, and community members to ensure the seamless execution of projects. • Ensured compliance with donor guidelines and maintained confidentiality in sensitive contexts. • Demonstrate good listening and organizational skills and broad knowledge of medical terminologies and culture during interpretation. • Follow ethical codes that protect the confidentiality of information as per HIPAA code LANGUAGES • English and Swahili • Native/Bilingual Proficiency: Embu, Kamba, Meru, Kikuyu, Mbeere ACHIEVEMENTS/CERTIFICATION • HIPAA Certification • Interpretation Training 40HRS Medical • EF SET Certificate-C2 proficient EDUCATION • Bachelor of Commerce in Finance and accounting • Certified Public Accountant REFEREE: Provided as requested