Peter Williams

 CURRICULUM VITAE Peter Oliver Williams PERSONAL DETAILS Date of Birth17th April 1977 Place of BirthSouth Africa Marital StatusMarried DependantsOne LanguagesEnglish, Afrikaans PERSONAL PROFILE I am an articulate individual who believes in fairness and sincerity. I strive toward excellence, utilizing available resources and my resourcefulness to its fullest extent. I enjoy working with people and excel with co-ordinated teamwork. I am a co-ordinator, a team player and known to be a good friend. AQUIRED SKILLS / ABILITIES Ability to create strategic plans Self-Motivated Able to use own initiative Able to multitask Work well under pressure Acute attention to detail Thinker (logically & laterally) Excellent interpersonal skills Ability to meet tough deadlines EDUCATION PrimaryBattswood Primary SecondaryWesterford High School, 1991 – 1993 South Peninsula College, 1994 – 1996 Subjects: Business Studies (Acc/Admin) Applied Accounting Office Practice Computer Practice Vocational Orientation Sake Afrikaans Business English Economic & Legal Environment TertiaryComputer Training Centre – 1997 Subjects: Technical Computer Diploma Certified Netware Administrator Microsoft Certified Professional University of Cape Town - Operation Management Subjects Introduction to operations and systems thinking Process types, management and measurement Lactation and capacity management Forecast and financial controls Organising and managing people Production and service planning Project Management Inventory and supply chain management Quality management Operations strategy and lean thinking EMPLOYMENT HISTORY Company Claw Civils (Pty) Ltd Dates 1 November 2017 – To date Job Title Operations Director Duties, Responsibilities & Achievements Managing of large scale demolition projects, grading, paving, bulk earthworks and concrete operations for a range of public works projects, leading crews of 35 and up to 3 projects. Assessed project requirements to determine requirements and scheduling to ensure timely completion, ensuring schedules were maintained and work quality met expected standards. Provided astute management of annual budgets. Carefully monitored work quality and scheduling to ensure project completion within agreed time frames. Budget estimation Regulation compliance Customer satisfaction Leadership Communication Knowledge of safety regulations and compliance Knowledge of activities and material Change management Record keeping Decision making Time management Recruitment Subcontractor management Liaising with clients, project manager, contracts manager and the design team  Preparing and writing method statements, ITP’s and risk assessments Site set up and compliance with health and safety  Planning and programming of the works  Attending weekly progress meetings  Management of site operational staff  Blueprint, schemas and drawings EMPLOYMENT HISTORY Company Universal Knowledge Software Dates July 2016 – October 2018 Job Title Project Manager Duties, Responsibilities & Achievements Achieve sales targets for training, products and services. Agree sales objectives with the executive team. Ensure targets are in place with the teams. Identify key opportunity areas: i.e. Geography, Existing clients and Prospects. Visit clients and prospects Close deals Call for support (Pre-Sales) Efficient management of the training department Ensure that facilities are in order. Ensure that qualified trainers are available. Ensure that training admin in up to-date. Approve training sales proposals. Ensure that certificates are issued within 6 months. Ensure that department is up to date with SETA requirements. Account Management – Existing customers Manage the effectiveness of Account management function. Allocate clients to Account Managers. Create the schedule for client visits. Assesses the feedback from AMs. Direct the content of AM visits. i.e. Status of logs, Communications. Identify sales opportunities. Ensure that Account Managers targets are being achieved. Project Deliveries (Internal and external) Manage the efficient delivery of projects. Implement PRINCE2 methodology. Ensure that internal and external project plans are in place. Monitor and report on on-going project status and staff performance Ensure projects budget (per plan) is achieved. Trigger invoicing for projects by finance. Manage Training and Project staff. Ensure that clear job descriptions are in place. Company Specpack – (Edcon/Cell C Account) Dates October 2015 – June 2016 Job Title National Account Manager – 215 FSE and NCC reports Duties, Responsibilities & Achievements Manage of all staff but no limited to. Achieving specific targets and objectives in line with the Clients strategy. Motivating, training and assisting all staff working within the designated distribution outlets. Collection of data Drive Sales targets through the staff.  Manage staff during weekend promotions Ensure all in-store staff have reported for duty on a daily basis Ensure all leave forms and sick notes are completed and handed in to HR Ensure all contracts, policies and all other relevant documentation are completed when In-store staff is employed, completed documentation to be handed to HR Any HR issues to be reported to HR on a daily basis Follow-up on outstanding staff issues. Working closely with visual display staff and department heads to decide how goods should be displayed to maximize customer interest and sales Maintaining awareness of competitors' performance to assist staff to achieve their sales targets. Gathering information on customers' reactions to products; Check stock availability and raise any issues to the client. Customer Service Any ad hoc request from management. Leave needs to be planned and approved at least three weeks in advance. Meet with client on a regular basis and/or as per their requests to update on issues and concerns  Company The Creative Council – Full Signal (Microsoft Account) Dates June 2015 – October 2015 Job Title National Channel Manager – Branded Channel – 125 reports Duties, Responsibilities & Achievements Managing Field Services Team: General Management of Branded Reps, Branded Promoters and Mass Retail Reps Monitor Team outputs Mentoring and Coaching - ensure standards are met and KPI’s are achieved Local Field visits Reporting on Team performance Implement and drive Microsoft’s strategies, projects, SOP’s and plans Implementation and adherence to Company and Microsoft’s policies and SOP’s Build and assist team in building relationships with various role players Facilitate recruitment of staff Manage Vendor Management outputs Cycle Objectives - translate client operational requirements into execution strategies across the account/business units to achieve short and long term objectives. Client Relationships - maintain visible productive relationships with all clients & stakeholders. Database - manage the integrity of client databases. Quality Assurance - compliance checks against call reports and driving call quality process. Training – ensure that all personnel undertake full induction as well as additional career development, on the job, refresher training. HR – Monitor and measure the management team on a monthly/quarterly basis against set KPI’s. Set development plans and ensure they are achieved by developing a professional, highly skilled and motivated team. Ensure Middle Management have same for their teams. Project Management – manage all projects within your account. Merchandising: Manage / Monitor Team POSM roll out – Field Force Team and Promoters Manage / Monitor placement of all POSM in region Nokia POSM standards to be met and maintained Area customer POSM standards to be met and maintained Negotiating POSM positioning Reporting, Data Collection and Communication Data collection Generate Reports – daily, weekly and monthly Communicate and Network ( build relationships ) Collect and Report Market, Competitor and Store intelligence Produce operational reports and analysis internally & externally Sales responsibilities: Sell – in - Monitor and influence procurement, stock holding Sell – out – Drive Nokia product sales and services Store / Channel sales performance Microsoft Value and Market share Microsoft strategies and plans Support Team to ensure duties are performed and executed efficiently and effectively Company The Creative Council – Full Signal (Microsoft Account) Dates December 2014 – June 2015 Job Title Regional Channel Manager Gauteng/National reporting of Zone/ISS & Kiosk staff (Management of 46 staff members) Duties, Responsibilities & Achievements Managing Field Services Team: General Management of Branded Reps, Branded Promoters and Mass Retail Reps Monitor Team outputs Mentoring and Coaching - ensure standards are met and KPI’s are achieved Local Field visits Reporting on Team performance Implement and drive Microsoft’s strategies, projects, SOP’s and plans Implementation and adherence to Company and Microsoft’s policies and SOP’s Build and assist team in building relationships with various role players Facilitate recruitment of staff Manage Vendor Management outputs Cycle Objectives - translate client operational requirements into execution strategies across the account/business units to achieve short and long term objectives. Client Relationships - maintain visible productive relationships with all clients & stakeholders. Database - manage the integrity of client databases. Quality Assurance - compliance checks against call reports and driving call quality process. Training – ensure that all personnel undertake full induction as well as additional career development, on the job, refresher training. HR – Monitor and measure the management team on a monthly/quarterly basis against set KPI’s. Set development plans and ensure they are achieved by developing a professional, highly skilled and motivated team. Ensure Middle Management have same for their teams. Project Management – manage all projects within your account. Merchandising: Manage / Monitor Team POSM roll out – Field Force Team and Promoters Manage / Monitor placement of all POSM in region Nokia POSM standards to be met and maintained Area customer POSM standards to be met and maintained Negotiating POSM positioning Reporting, Data Collection and Communication Data collection Generate Reports – daily, weekly and monthly Communicate and Network ( build relationships ) Collect and Report Market, Competitor and Store intelligence Produce operational reports and analysis internally & externally Sales responsibilities: Sell – in - Monitor and influence procurement, stock holding Sell – out – Drive Nokia product sales and services Store / Channel sales performance Microsoft Value and Market share Microsoft strategies and plans Support Team to ensure duties are performed and executed efficiently and effectively Company The Creative Council – Full Signal (Microsoft Account) Dates September 2013 – December 2014 Job Title Territory Manager Gauteng & Inland regions (Management of 35 staff members) Duties, Responsibilities & Achievements Management of Field Rep Team and Value Activators Monitor Team outputs Mentoring and Coaching - ensure standards are met and KPI’s are achieved Local Field visits Reporting on Team performance Implement and drive Full Signal strategies, projects, SOP’s and plans Implementation and adherence to Company and Nokia policies and SOP’s Build and assist team in building relationships with various role players Facilitate recruitment of staff when required Manage Vendor Management outputs Manage / Monitor Team POSM roll out – Field Force Team and Activators Manage / Monitor placement of all POSM in region Nokia POSM standards to be met and maintained Area customer POSM standards to be met and maintained Negotiating POSM positioning Data collection Generate Reports – daily, weekly and monthly Communicate and Network ( build relationships ) Collect and Report Market, Competitor and Store intelligence Company Full Signal (Nokia) Dates November 2012 – 31 August 2013 Job Title Team leader – Cape Town (Management of 13 Field Reps & Activators) Duties, Responsibilities & Achievements Management of Field Rep Team and Value Activators Monitor Team outputs Mentoring and Coaching - ensure standards are met and KPI’s are achieved Local Field visits Reporting on Team performance Implement and drive Full Signal strategies, projects, SOP’s and plans Implementation and adherence to Company and Nokia policies and SOP’s Build and assist team in building relationships with various role players Facilitate recruitment of staff when required Manage Vendor Management outputs Manage / Monitor Team POSM roll out – Field Force Team and Activators Manage / Monitor placement of all POSM in region Nokia POSM standards to be met and maintained Company Brandhouse Beverages Dates April 2010 – October 2012 Job Title Business Development Rep. Off-Trade/Key accounts Duties, Responsibilities & Achievements Management and achievement of sales volume, value targets and KPI targets. Drive the highest standards of executional excellence through the implementation of business plans, trading term compliance, cycle planning and implementation calendar and tool creation, perfect store activation & category management Implement cycle activity within time frame. Plan, present and implament channel specific activations by store and channel. Identifing future growth opportunities for the ON and Off Trade channels Implement sales driver activities (will focus on QDVP3). Foster outstanding collaboration and build relationships with key customers. Timely and accurate completion of all administration including database & credit management. Cross functional working with functional department to deliver breakthrough execution. Coach peers on executional excellence. Redefining On-Trade & off-Trade Business plan process & managing budget. Action Brand plans and business objectives Company Brandhouse Beverages Dates July 2008 – April 2010 Job Title Business Development Rep. Formal On-Trade/Key accounts Duties, Responsibilities & Achievements Management and achievement of sales volume, value targets and KPI targets. Drive the highest standards of executional excellence through the implementation of business plans, trading term compliance, cycle planning and implementation calendar and tool creation, perfect store activation & category management Implement cycle activity within time frame. Plan, present and implament channel specific activations by store and channel. Identifing future growth opportunities for the ON and Off Trade channels Implement sales driver activities (will focus on QDVP3). Foster outstanding collaboration and build relationships with key customers. Timely and accurate completion of all administration including database & credit management. Cross functional working with functional department to deliver breakthrough execution. Coach peers on executional excellence. Redefining On-Trade & off-Trade Business plan process & managing budget. Action Brand plans and business objectives Company Brandhouse Beverages Dates May 2005 – July 2009 Job Title Business Development Rep. Main Market – On-trade and Off Trade Duties, Responsibilities & Achievements Management and achievement of sales volume, value targets and KPI targets. Drive the highest standards of executional excellence through the implementation of business plans, trading term compliance, cycle planning and implementation calendar and tool creation, perfect store activation & category management Implement cycle activity within time frame. Plan, present and implament channel specific activations by store and channel. Identifing future growth opportunities for the ON and Off Trade channels Implement sales driver activities (will focus on QDVP3). Foster outstanding collaboration and build relationships with key customers. Timely and accurate completion of all administration including database & credit management. Cross functional working with functional department to deliver breakthrough execution. Coach peers on executional excellence. Redefining On-Trade & off-Trade Business plan process & managing budget. Action Brand plans and business objectives Company Chaos Computers Dates January 2005 – May 2005 Job Title Sales Consultant Duties, Responsibilities & Achievements To Manage a small team of sales staff. Taking Inbound & making outbound sales calls. Liasing with various suppliers. PC, printer & Software sales. Stock take. Loading of faxed & telephonic orders. Ensuring all supplier documentation is filed timeously. Company Introstat Dates March 2001 – September 2004 Job Title Sales Consultant Duties, Responsibilities & Achievements To assist the Manager in all aspects of the business. Liasing with business & government institutions. Taking Inbound & making outbound sales calls. Liasing with various suppliers. PC, printer & designjet installations. Stock take. Loading of faxed & telephonic orders. Ensuring all supplier documentation is filed timeously. Company New Wave Computers Dates 8 June 1998 – February 2001 Job Title Computer Technician Duties & Responsibilities Software Installation. PC & software upgrades. Taking Inbound & making outbound sales calls. Computer & printer repairs. Computer faxing. Modem configuration. Sales. References Riaan Van RooyenGeneral Manager – Full Signal Cell: 083 - Mohammad BassaRetail Manager - Samsung Cell: 082 - Tonia KoffFinancial Manager/HR – Universal Knowledge Software Cell: 083 -