PETER STEPHEN
Nigeria | Angelic Phase 2, Impresit, Dape, Abuja, F.C.T
SUMMARY
● Energetic self-starter with experience in computer-related skills (hardware troubleshooting, Microsoft Office suite, etc).
● Excels at delivering exceptional service to clients.
● Completed an honours degree with a focus on Computer Science.
EDUCATION
Nasarawa State University, Keffi – Nasarawa, Nigeria
BSc. Computer Science
2017 – 2023
CERTIFICATIONS OBTAINED
Certificate in CompTIA S+ (HIIT).
Certificate in CCNA (HIIT).
Certificate in Certified Ethical Hacking (CEH | HIIT)
WORK EXPERIENCE
MEDIA PERSONNEL 2019 - TO DATE – FIRST BAPTIST CHURCH, KEFFI
• Help communicate information to members online.
• Analysing and implementing media coverage.
COMPUTER INSTRUCTOR
2020 – 2024 – LEADWAY TRAINING AND TECHNOLOGY INSTITUTE, WUSE
ZONE 5
• Offer technical guidance and support in the use of IT tools and software.
• Lead training sessions on computer literacy, digital skills, and emerging technologies.
• Create and deliver user-friendly learning materials and resources to promote digital adoption.
• Ensure the efficient operation of hardware, software, and network systems, resolving technical issues swiftly.
• Assist students, staff, or team members in utilising technology for productivity and innovation.
• Keep abreast of the latest IT trends and solutions, recommending tools that meet organisational needs.
• Support the integration of IT solutions into teaching, learning, and workplace processes.
• Promote cybersecurity awareness and the safe use of technology among users.
• Provide one-on-one and group mentorship to build confidence in IT usage.
LOCAL IT SUPPORT TECHNICIAN 2024 - TO DATE – NDPHC Building plot 1490 Samuel Ademulegun Street, Central
Business District Abuja, Nigeria (QATAR AIRWAYS)
• Respond to user requests.
• Troubleshoot and resolve workstation, printer, and application issues.
• Check system updates on workstations.
• Monitor network connectivity and report outages, downtime, or slowdowns.
• Assist with new user setups (accounts, emails, and device configurations).
• Document any incidents, fixes, and updates.
• Conduct routine checks on IT equipment (cables, switches, UPS, etc.).
• Provide quick user training or guidance where needed.
• Escalate unresolved issues to higher-level support or vendors.
SKILLS
Hardware Troubleshooting
Network Administration
Cybersecurity Analysis
IT Support
IT Asset Management
Network Security
Ethical Hacking
System Administration
Wireless Networking
Scripting & Automation (Python)
Software Installation & Configuration
Endpoint Security
Network Troubleshooting
Incident Response
Customer Service
INTERESTS
Artificial Intelligence
Cisco Systems
CompTIA
Technology Innovation
Fortinet
Wireshark
AWS (Amazon Web Services)
TechCrunch
Krebs on Security
LANGUAGES
Yoruba – Native
English - Expert
