Peter Heiniger

PETER HEINIGER Odessa, Ukraine 65069 - - Business Development Manager/Sales MANAGER Sales Professional / Client Development / Relationship Management Dynamic, hands-on professional business development manager/sales manager with 18 years of achievement and demonstrated success driving growth and employee development, while providing innovative leadership in highly competitive markets. Adept at driving growth of company revenues, developing new territories and improving staff performance. Exceptional mentor, trainer and coach. Tenacious in building new business, securing customer loyalty, and forging strong relationships with internal and external business partners. Core competencies include: Strategic Market Planning Relationship Selling Strategies Team Building/Development Sales/Fee Negotiations Territory Growth/Development Strategic Sales Presentations ___________________________PROFESSIONAL Key Client Retention Organizational Leadership Progressive Sales Training EXPERIENCE__________________________ BUSINESS DEVELOPMENT MANAGER - DOMESTIC AND INTERNATIONAL, APRIL 2017 – November 2018 (Part-Time) PANOPTIC SOLUTIONS, SURFERS PARADISE, QLD Panoptic Solutions delivers a complete health, safety, security and travel concierge service within Australia and around the world utilising a highly qualified team, with backgrounds in military, specialist law enforcement, medical services and other international industry training. In this role, I am required to maintain existing relationships and develop new business opportunities with High Net Worth families and individuals along with securing new opportunities with corporate clients for our services. I am responsible for identifying new opportunities, making initial contact and growing these relationships. Also, I am involved in the development of tenders and service agreements as required. BUSINESS DEVELOPMENT MANAGER/STATE SALES MANGER, Jan 2014 – April 2017 FLIGHT CENTRE TRAVEL GROUP (FLIGHT CENTRE BUSINESS TRAVEL), BRISBANE, QLD Flight Centre Business Travel is another division of Flight Centre, offering a Corporate Travel Management solution for small to medium businesses. They offer a boutique style service offering with the backing of Australia’s largest travel orgnisation. Main focus of this role is to secure new business for the Gold Coast office for Flight Centre Business Travel. I am required to source new leads, identify key decision makers, engage them through developing relationships, investigate their travel requirements and tailor a solution. In addition, I would account manage new clients for their first 12 months of trade. As of June 2016, I have been in the role of State Sales Manager. In this role I am responsible for managing a team of 5 Business Development Managers in addition to my own Business Development Duties. This included, staff development, being involved in developing strategies and targets at a state level, detailed reporting to the national sales manager and involvement in national planning days. Selected Achievements: Built and maintained strong relationships with companies throughout the Gold Coast and Northern NSW regions. Achieved top novice nationally in January 2015. Secured in excess of $3.2 million of new business on an annual basis over the past 2 years. As State Sales Manager, I have increased new business introduced by my team by 20% over the previous year. BUSINESS DEVELOPMENT MANAGER/RECRUITMENT CONSULTANT,- INTERNATIONAL WORKFORCE, BUNDABERG, QLD International Workforce is a progressive and innovative professional Recruitment and Labour Hire company, proudly providing quality services and support to a wide range of industry sectors. Main focus is to build and develop new client relationships throughout the regions covered by IWF. This included, developing new business, key account development, fee negotiations, various industry recruitment and client management. Selected Achievements: Built and developed relationships with companies throughout the Widebay and Gladstone regions. Secured full service agreements with various organizations including, Abi Group (Lend Lease Group), CMC, Georgiou Group, Lanson Civil and Hawes Earthmoving to name a few. Developed marketing strategies and recruitment plans for various project based staffing requirements. SENIOR ENGINEERING RECRUITMENT SPECIALIST,- THE STAFFING EXCHANGE, Toronto, Ontario, Canada The Staffing Exchange is one of Canada’s fasted growing recruitment firms, with over 50 staff in various locations throughout Canada. Main focus is to build and develop the Engineering Recruitment Department across Canada. This included, developing new business, key account development, fee negotiations, staff training and mentoring, engineering recruitment and client management. Selected Achievements: Built and developed the engineering recruitment division within TSE Canada (The Staffing Exchange) Secured full service agreements with various organizations including, Hatch, Delcan, Opus International, Genivar, MMM Group and Aecom to name a few. Trained and developed 6 new staff members in the exchange in to various roles within the group including, account managers and specialist recruiters. SENIOR TEAM LEADER/STATE MANAGER, QUEENSLAND,- WORKPARTNERS – Melbourne, Victoria WorkPartners is a unique organization that assists Unions, Charities and Businesses to increase and maintain their membership levels by assisting with the enrolment of new members and consulting on membership retention strategies. Oversee all sales and business development functions, including new campaign startups, key account management, customer relationship management and develop new sales strategies. Provide crossfunctional team training, coaching, and mentoring. Direct a network of district sales team leaders throughout Queensland and Northern New South Wales. Design, implement, and adjust various sales plans and programs for various union clients, with a focus on achieving projected client orders within specified timeframes. Selected Achievements: Instrumental in 4 complete startups with union clients in Queensland. This lead to 3 of these clients becoming national clients across Australia. Met or exceeded all quotas throughout tenure, averaging 20% more enrolments in specified timeframes and earning multiple company awards in recognition of performance. Consistently developed strong, sustainable relationships with union clients and their key decision makers. ENGINEERING RECRUITMENT CONSULTANT, 2009 (6 Month contract) Holmesglen TAFE – Melbourne, Victoria Holmesglen is one of the largest providers of vocational and higher education in Victoria, delivering internationally and nationally across four campuses. They provide vocational training in many different areas and provide services internationally to organizations such as Qatar Petrolium. My role was to recruit Instructors to work for Holmesglen TAFE/Qatar Petroleum in Qatar, teaching Qatari Nationals in various aspects of Oil and Gas Process. This role has provided me with a solid understanding of the technical requirements for Engineers and Technical Specialists within the Oil and Gas fields. Selected Achievements: Successfully met all staffing requirements for the instructor roles in Qatar Assisted with the development of a CRM to track candidates through the process of interviewing acceptance of offer and then relocation to Qatar SENIOR ENGINEERING RECRUITMENT CONSULTANT, 2008 – 2009 ENGINEERING RECRUITMENT CONSULTANT,- FORRESTER MANNS. – Brisbane, Queensland. Forrester Manns is a boutique recruitment consultancy with offices in Sydney, Brisbane and Perth. They specialize in Engineering, Mining and Construction recruitment. Being the first consultant to start with Forrester Manns in their Brisbane office, I started a cold desk with no existing relationships. This gave me the opportunity to develop a client base that I wanted to work with. Some of my main clients were Opus, SEMF, Robert Bird and KBR. My main client base was made up of Engineering Design Consultancies and Manufacturing organisations. This gave me the opportunity to develop a strong understanding of civil, structural, mechanical and building services engineering consultancies and the work they do. During my time at Forrester Manns, I was promoted to Senior Engineering Consultant. In this position, I was responsible for a small team of consultants specializing in Engineering Recruitment. Selected Achievements: Team consistently ranked #1 in company billings for 3 consecutive quarters, 4 in total. Upon completion of my training, I achieved budget in every single quarter whilst at Forrester Manns. In my final 2 quarters I achieved billings of $112,000 and $115,000 respectively. Mentored and developed the Engineering recruitment group in the Brisbane office. COMMERCIAL LIGHTING SALES AND INSTALATION AND TRAINING, 2006 - 2006 Mr Globologist – Brisbane, Queensland Mr Globologist is Australia's first and largest lamp replacement company, and specializes in servicing the small to medium (SME) business sector. Built and developed 2 new territories for new franchisees. Facilitated sales and territory management training for new franchisees and their representatives, developed new sales programs, and acted as liaison between the company and franchisee clients when required. Selected Achievements: Established and developed company Franchisee training program. Increased territory sales by 180% in the first half of 2006. Promoted after 6 months to Sales Training Manager. Previous Sales and Management roles: Optus Business Direct – Sales Consultant Westpoint Autos – Sales Consultant C2One Communications – Retail Store Manager Mobile Communication Brokers – Sub Agent/Sales Representative EDUCATION &TRAINING Certificate 3 in Production Engineering, 1992 – Bundaberg TAFE – Bundaberg, Queensland Certificate 4 Diploma of Justice Administration, 2005 – Yeronga TAFE – Brisbane, Queensland Professional Development Courses: Tony Byrne – The 30 steps in the placement process Barbara Bruno – Various training within recruitment Brava Leadership Training R.I.B.P.A.N Sales training Maximizing sales over the phone FastTrack – SB1, SB2 and FS MaxHire – SalesForce