Peter Ariyo

Olorunjuwon Peter ARIYO -, - - linkedin.com/in/olorunjuwon-peter-ariyo/ SUMMARY A Growth Product Manager, experienced in web and mobile products’ ownership from conception to launch while working in the Financial Services industry. With a strong foundation in data analytics, business analysis, and customer support, I demonstrate astute strength in formulating product growth strategies, user-centric innovations, process optimization initiatives while leveraging data-driven insights. WORK EXPERIENCE Product Manager, Financial Products The Concept Group – Loans and Investment Products Oct/2021 – Ongoing (Full-time)    Driving new product discovery process, collaborating with the design team on requirement gathering, user stories, and persona development. Coordinating and validating builds for release. Managing collaboration across cross-functional teams, guiding the team’s direction and alignment with product vision and regulatory requirements. Product Development Officer, Financial Inclusion Services FirstBank – Agent Banking and Firstmonie Wallet Dec/2019 – Oct/2021 (Full-time)       Insight generation from data analysis and user research to aid decision on product/service rollout. Defining product requirement, user persona, user stories, user acceptance criteria, business rules, and go-to-market strategy. Carrying out user verification testing on all projects, including accounting entries to ensure that product is market fit before deployment. Model simulation for Agent network expansion programs which when adopted enabled the business to meet 86% of its recruitment target and 120% of its revenue target by year-end. Created an improved recruitment workflow that is more user-friendly both for the prospective agents and the bank official, which led to improved user experience (32-pager reduced to 7pager document), improved success rate as fewer applications are rejected, and reduced cost on the bank. Carried out an in-depth analysis on one of our product offerings that uncovered an area of income leakage which was immediately plugged saving the bank an average of 2m+ MoM. Card Product Support Officer, Credit Cards and Prepaid Cards FirstBank – Cards Business Jun/2018 – Dec/2019 (Full-time)  Analysis of the Approval Success rate of the bank’s cards across different channels, studying the failure reasons, and presenting strategic recommendations to the business team.     Second-level support to cardholders, working with relevant stakeholders (card scheme, card processor, and IT team as may be needed) to ensure that every problem brought to the team’s notice is resolved. Created an improved process flow for a routine issue resolution that involved different teams. This led to a significant reduction in TAT on customers’ requests. Managed the delinquency portfolio of one of the credit card variants (USD Credit card), ensuring that recoup is carried out at the earliest, preventing loss of funds to the bank, and maintaining a healthy credit portfolio for the Cards business. Credit card management tasks, ensuring that the bank is compliant with regulatory requirements. Other Experience Company Job Designation Duration Daftos Alleluia Farms, Ibadan AfakBoye Nigeria limited, Ilorin Farm Supervisor Sales Executive Sep-Oct 2016 Feb-May 2016 EDUCATION AND QUALIFICATIONS Program Complete Product Management Course Advanced Data Analytics and Data Science Global Data Internship Bachelor of Technology Agricultural Engineering Secondary School Certificate – WASSC Institution ProductDive Year 2021 DataLeum 2020 Hash Analytics 2020 Ladoke Akintola University of 2014 Technology, Ogbomoso Federal Government College, July 2007 Ilorin SKILLS Product Management User Research Project Management Data Analysis Business Analysis Data Visualization Agile Development Presentation TOOLS Microsoft Excel Microsoft PowerPoint PowerBI Google Suite Figma / Pencil PROJECTS    Roll-out of Service offerings - Account opening, Card-less withdrawal solutions, BVN enrolment using mobile devices via the mobile application for use by over 100,000 Agents. Enhancement of Web portal for Agent administrative duties (Report, Chargeback claims response) Digital onboarding and decentralization of the Back-end Agent onboarding process. VOLUNTEER / INTERESTS Music Tutor – For Teenagers and Kids in secondary school, teaching them music theory, sight-singing, and playing musical instruments from basic to intermediate level. Principal, Shalom Bible College; a non-profit set up by the NCCF Bayelsa State Chapter for training children from Primary to Senior Secondary School level.