Peter Adrian Tamon

PETER ADRIAN TAMON Executive Assistant | Administrative | Customer Service EDUCATION- BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, MAJOR IN MARKETING MANAGEMENT PROFILE INFO I am a proactive, organized and responsible person, with good interpersonal relationships. I stand out for good teamwork, quick decision-making and good pressure management. I am looking for a challenging position to keep learning. UNIVERSITY OF SAN AGUSTIN SKILLS Management Skills Creativity Critical Thinking Calendar Management Email Management Appointment Setting Research Writing Customer Support Customer Service Data Entry TOOLS Vicidial Toggle Bandicam MS Suite Google Workspace Discord / Slack Skype Zoom / Google Meet Microsoft Teams Whatsapp Outlook Calendly CONTACT --Iloilo City, Philippines WWW.LINKEDIN.COM/IN/PETERADRIAN-TAMON-15A9A3194/ EXPERIENCE EXECUTIVE ASSISTANT (REMOTE) BUSINESS FUNDING RELATIONS - Coordinate and schedule meetings between leads and sales teams, ensuring the timing works for both parties. Ensure that leads confirm appointments and remind them of scheduled meetings. If an appointment is missed, follow up to reschedule. CUSTOMER SERVICE REPRESENTATIVE BIZUGO COMPANY (REMOTE) 2023 Guide customers through product setup and troubleshooting Assist with software installations or hardware issues Provide step-by-step solutions for common problems CHAT SUPPORT SPECIALIST (REMOTE) SENDGOAT| - Real time communication between customer Mastery of positive language Knowledge of the live chat features and industry expertise PRODUCTION HEAD AND FINANCE IMAHE PRINTING SERVICES| - Maintained positive work ethic and commitment to providing excellent service. Improve operations efficiency and customer satisfaction. Managing heavy load administrative tasks with accuracy. OPERATIONS MANAGER, COACH, CSR ASTRA BUSINESS PROCESS OUTSOURCING - Team Management Prepared detailed reports Managed and supervised the workforce, including task allocation, setting deadlines, and monitoring performance. Organizes and plans essential central services