Perpetua Nwokike

NWOKIKE, CHIBUZOR PERPETUA No, 41 Lateef Aregbe Street, Ago Palace way Okota , Lagos. -, Email:- PROFESSIONAL SUMMARY To work hard in order to ensure that there is positive increase in the growth of the organization. I am a reliable and dedicated team player with hardworking and resourceful approach. I seek an organization where i can utilize my potentials and also strive for excellence and precision at all times in all positions and circumstances, attaining professional distinction while using my talent to improve operations and contribute to company’s goals. SKILLS            Proficient in the use of Microsoft offices packages like excel, word. Organizational/Managerial Skills Outstanding Communication Skills Complex Problem-Solving Creative and Resourceful Interpersonal and Social Skills Attention to Detail Administrative Skill Proficient in the use of Project management tools like Trello, Monday.com Proficient in the use of communication tools like Slack, Microsoft Teams Proficient in the use of CRM Tools like Hubspot, Freshdesk ACADEMIC QUALIFICATIONS OBTAINED HND Accountancy; Federal Polytechnic, Oko; 2020 ND Accountancy; Federal Polytechnic, Oko; 2017 OTHER MEMBERSHIP AND QUALIFICATION Cisco Networking (Certificate in Excel) Institute Of Chartered Accountant of Nigeria (ACA in view) WORK EXPERIENCE BANK TELLER United Bank Of Africa (2022 – Till Date)      Entered Financial Information in to appropriate Software Programs. Processed customer transactions promptly, minimizing wait times. Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills. Completed highly accurate, high-volume money counts via both manual and machine-driven approaches. Reconciled cash drawer and resolved discrepancies.  Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service. INTERN (Teller) Guaranty Trust Bank Plc (2018 – 2019)     Optimized customer experience by delivering superior services and effectively troubleshooting issues. Entered Financial Information in to appropriate Software Programs And Oversaw day-to-day financial inflows and outflows Complied strictly with company’s policy and CBN guidelines with respect to banking activities. Participated in workshops and presentations related to projects to gain knowledge. Key Achievements Administrative Successfully carried out deposits and withdrawals of customer, solved various customer’s issues as regards complex banking transactions, organized files and kept customer’s records. Communication Skills Possessed an excellent writing and oral communications kills, very well at presentations and strong ability to form positive relationship with colleagues has given me an edge in all my previous work places. Organizational/Managerial Skills With my Computer Proficiency (Microsoft word, Excel, PowerPoint), Strong decision making skills and a self-starter. I adhered to organizational policies and use every opportunity to promote the organization's goals and objectives.