As a virtual appointment letter I am responsible for scheduling meetings between prospective clients and account executive.My duty is to identify potential clients and contact them through cold calling and emailing.
As a cold caller,I contact
leads,often on cold calls from a list to explain the product or service the company I work for offers and to gauge the interest of the potential client.I answer their questions and determine how interested may be in the product or service. I reach out to prospects aiming to generate interest or awareness.
As a customer support,I answer calls,resolving issues and really listening to what the customer needs.
Customer service with empathy
Customer support with good communication skills,adatability, efficiency, relationship building,problem solving,product knowledge and digital literacy.