Perla Aybar Marte

Dedicated and hardworking Quality Analyst with 9+ years of experience in the call center industry and 4+ years as a QA Analyst in the corporate & call center industry. I aim to excel as a motivated staff member and I believe in the positive impact of team work (team members and superiors). Skilled communication, time management, coaching, mentoring, problem solving techniques and working under pressure. As an individual and professional being goal oriented and receptive to feedback are part of who I am, and I strongly believe these are key to achieve the best of the best in behalf of the account expectations.