Pelemokumo Zidein Segu-Baghabo
Nigeria | +234 - |-| www.linkedin.com/pelemokumo-segu-baghabo
SUMMARY
I am a passionate healthcare professional dedicated to effective support and building teams that achieve organizational goals
through dynamic problem-solving and data-driven strategies. Motivated and detail-oriented professional with extensive experience
in customer relationship management, administrative management roles, data entry clerk and effective communication.
CORE SKILLS
Data Collection and Analysis
Project Management
Effective Team work
Computer Literacy (Excel, Word, PowerPoint, etc.)
Effective Verbal and Written Communication
Stakeholder Engagement
Data Analysis and Reporting
Public Relations and Stakeholder Engagement
ODK Proficient
Proactive Problem Solving
Customer Relationship Management
Time Management and Multitasking
Proactive Problem Solving
PROFESSIONAL EXPERIENCE
Enumerator, Vitamin A Post Event Coverage Survey
Hanovia Limited
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Conduct household visits to collect data on Vitamin A supplementation coverage.
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Use structured questionnaires and survey tools to gather accurate and relevant information.
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Ensure that all data collected is complete, accurate, and adheres to survey guidelines.
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Introduce the survey purpose to respondents and gain their consent before data collection.
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Build rapport with households to ensure cooperation and reliable responses.
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Verify collected data for consistency and completeness after each interview.
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Submit daily reports of progress and any challenges encountered to the team supervisor.
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Flag and report any inconsistencies or discrepancies in the data.
BIG CATCH-UP State Technical Facilitator
January 2025
December 2024
World Health Organization (WHO)
• Train health workers on the means of identifying missed children for vaccination.
• Meeting with community stakeholders, and LGA health leaders for effective planning and implementation.
• Train team members of their responsibilities to ensure a smooth program.
• Data collation and evaluation.
• Conducted community engagement sessions to promote health awareness.
• Field report and record compilation and submission.
MNCH Week, State Technical Facilitator
December 2024
World Health Organization (WHO), UNICEF, Bayelsa State Primary Healthcare Board
• Organize and facilitate training sessions for healthcare workers and volunteers involved in MNCH Week.
• Ensure that all staff and volunteers understand their roles and responsibilities during the campaign.
• Oversee the delivery of MNCH Week interventions such as immunizations, Vitamin A supplementation, deworming,
antenatal care, and health education.
• Monitor the distribution of commodities like vaccines, Vitamin A capsules, and deworming tablets to ensure adequacy
and proper use.
• Supervise healthcare workers to maintain adherence to protocols and guidelines.
• Collect and analyze data on service coverage, attendance, and intervention delivery.
• Ensure timely submission of reports to higher authorities, highlighting achievements and challenges.
• Validate and reconcile data to ensure accuracy for monitoring and evaluation purposes.
HPV Vaccine, Rota, OBR 1&2, Measles Yellow Fever State Technical Facilitator
January 2022 - December 2023
World Health Organization (WHO)
• Supervising health campaigns like Measles, IPDs, Yellow Fever, and Polio Outbreak etc.
• Meeting with community stakeholders, and LGA health leaders for effective planning and implementation.
• Data collation and evaluation.
• Field report and record compilation and submission.
• Conducted community engagement sessions to promote health awareness.
• Facilitated strategic planning meetings with stakeholders to enhance campaign efficiency.
• Delivered health talks to caregivers and managed data collation and reporting.
DATA COLLECTOR, BAYELSA STATE
January 2023
Mastercard Foundation, Bayelsa Nigeria – Young Africa Works, Outcome Baseline Assessment (National Youth Survey)
• Conduct Key Information Interviews (KII).
• Focus Group Discussions with relevant respondents at the State and Local Government Levels.
• Validate the data obtained from respondents for efficiency and completeness.
• Submit verified data to the state lead.
Sales and Customer Manager
Ebikari World Ventures
January 2022 –
December 2023
• Delivered tailored solutions to enhance customer satisfaction and loyalty.
• Trained sales and customer service representatives to improve team productivity.
• Ensured accurate financial accountability through robust auditing processes.
• Analyzed sales inventory data and implemented performance improvement strategies.
Online Institute Instructor
The Church of Jesus Christ of Latter-Day Saints
2021 – 2023
• Facilitated gospel lessons online, enhancing participants' understanding of the restored gospel.
• Promoted faith-building and increased conversion among students.
• Participated in online leadership meetings to improve teaching methodologies.
RESEARCH ASSISTANT, DELTA STATE
SYDANI GROUP - Southern Religious and Traditional Leaders Engagement (SORTLE
• Advocacy Meetings with Religious, Traditional, and State Leaders.
• Conduct Audio Key Information Interviews (KII).
• Validate the data obtained from respondents for efficiency and completeness.
• Submit verified data to the Zonal Supervisor.
Southern Ijaw M&E Assistant/ Logistician
Project
January 2023
November 2022
USAID (M-RITE) JSI Research & Training Institute, Inc
• Supervising scale 3.0 Covid-19 vaccination, in the creeks of Southern Ijaw.
• Meeting with community stakeholders, and LGA health leaders for effective planning and implementation.
Administrative Assistant
Twillog HLC Ventures
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January 2013 – December 2016
Developed and implemented proactive administrative procedures to improve operations.
Managed records, reports, and inventory, ensuring efficiency and accuracy.
Mediated between the company and customers to resolve issues and foster satisfaction.
Led training programs for administrative staff, enhancing team productivity.
Branch, Ward, and Stake Clerk
Yenagoa Nigeria Stake,The Church of Jesus Christ of Latter-Day Saints
January 2016 – December 2021
• Created membership records and developed financial budget distribution plans.
• Prepared and submitted timely quarterly, financial, and stewardship reports.
• Coordinated council meetings, leadership training, and organizational conferences.
EDUCATION
Master's Degree
2024 - Date
Nigeria
National Open University of Nigeria
• Public Health
Bachelor's Degree
2021 - Date
Utah
Brigham Young University – Idaho
• Applied Business Management
Bachelor's Degree
2021 - 2017
Nigeria
Niger Delta University – Bayelsa
• Applied Business Management
TECHNICAL PROFICIENCIES
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Microsoft Office Suite (Excel, Word, PowerPoint)
Data Analysis Tools
Kobo Toolbox
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SurveyCTO
Open Data Kit
Google Map
CERTIFICATIONS
BYU Idaho Certificate
Brigham Young University – Idaho
• Administrative Assistant
BYU-Pathway Connect Certificate
Brigham Young University – Idaho
• Life Skills
• Professional Skills
• University Skills
Professional Diploma
Formazone Business School
• Professional Diploma in Project management
• Professional Diploma HSE 1,2, & 3
• Professional Diploma in Human Resource Management
ADDITIONAL STRENGTHS
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Exceptional interpersonal and customer service skills.
Strong public relations and stakeholder management abilities.
Proven ability to manage multiple priorities under tight deadlines.
2021 - 2023
Utah-
Utah
2018
Abuja