🏆 Scrum Master | IT Project Manager
Strategic IT Project Manager bridging business objectives with cutting-edge tech solutions. As a servant leader, I specialize in scaling Agile frameworks (Scrum/Kanban/SAFe) to deliver high-impact software projects—from AI-powered tools to cloud infrastructure—with a 32% measurable performance boost.
Key Achievements:
✔ AI & Process Innovation: Automated 15+ workflows using AI/ML insights (predictive analytics, NLP chatbots), reducing sprint cycle times by 25% at Cumorah Academy.
✔ Tech Project Leadership: Spearheaded global IT initiatives (mentorship platform launch, hybrid event systems) coordinating 8+ dev teams across 3 time zones.
✔ Stakeholder Alignment: Scaled alumni engagement by 32% via data-driven communication strategies and Jira-powered roadmap governance.
Core Tech Competencies:
▸ Agile SDLC | CI/CD Pipelines | AI Integration
▸ Technical Program Management | Risk Mitigation
▸ Scrum Ceremonies (Sprint Planning, Retrospectives)
▸ Tools: Jira, Confluence, Trello, GitHub, Power BI
Education/Certs:
🎓 B.S. Business Management (BYU-Idaho) | SENAI Computer Networks
📜 Certifications: PSM I (Scrum.org) | Project Management (Ensign College)
🌍 Languages: Fluent English/Portuguese/Spanish (Global Team Collaboration)