Pedro Silva

I have extensive experience with Microsoft 365, Azure, and identity management, demonstrating a remarkable ability to design secure and efficient cloud environments. Skilled across various MDM platforms (Addigy, Jamf, Intune, Datto) and ITSM solutions (ServiceNow, Freshservice, Bomgar). With exceptional crisis management capabilities, including resolving network failures. Beyond traditional IT support, I also have skills in Python, JavaScript, and web development to create automation solutions that connect operations and development.