Pedro Robles

 Pedro Robles, PMP XXXXXXXXX - Orlando, FL XXXXX-XXX_XXX_XXXX Skills Skills Project Management Lead large, complex, cross-functional initiatives using Agile, Scrum, and SAFe delivery practices. Experienced in leading Scrum teams, coordinating PI Planning, managing dependencies, capacity, and release milestones. Provide KPI reporting, risk mitigation, and stakeholder alignment across value streams and ARTs. Business Tools & Knowledge PMP, CSM, ACP, SAFe, Scrum, JIRA, Confluence, Azure DevOps (ADO), MS Project, SharePoint, AWS, Oracle Cloud, ServiceNow, Clarity PPM. Industry Experience Technology, Enterprise Software, Hospitality, Financial Services, Healthcare. Career Experience Sr. Project Manager – Starboard Consulting – January 2025 – Present • Lead end-to-end project delivery for enterprise asset management software implementations, from contract negotiation through deployment and post-go-live support. • Manage a cross-functional team of 10, overseeing 7+ concurrent projects valued at $500K+ each, ensuring on-time and on-budget delivery. • Direct cloud migration and upgrade initiatives, transitioning clients from legacy on-premises systems to scalable, cloud-based solutions. • Collaborate with clients and internal stakeholders to define project scope, mitigate risks, and drive alignment with strategic business goals. Project Delivery Manager – Holiday Inn Club Vacation – June 2024 – November 2024 • Managed daily Agile ceremonies, updated ADO work items, and collaborated with leadership to gather and refine business requirements for implementing Lead & Opportunity Manager in Salesforce. • Negotiated resource allocations, tracked financial burndowns using ServiceNow, and proactively identified and mitigated risks to ensure project success and on-time delivery. • Provided regular reporting and governance updates to leadership, highlighting key project milestones, progress, and achievements to ensure alignment with business objectives. Sr. Project Manager – Clarity Technology Partners for Disney Parks, Experiences & Products - Aug. ‘22 – Jan. ’24 • Led the successful migration of OpSheet On-Premises Attendance/Queue Management System to AWS (Phase 1) in collaboration with the Industrial Engineering Group and delivered platform and front-end mobile updates to the Disney Photo Pass portal. • Spearheaded the requirement gathering phase for a cloud migration strategy and Data Lake implementation, utilizing Azure DevOps, Power BI, and automating report generation workflows to improve data accessibility and decision-making. • Facilitated all Scrum ceremonies, managed JIRA backlog and sprint refinement, and created reports and Power BI workflows to streamline project delivery and track progress. • Managed vendor relationships and coordinated development resources (Gherkin) to ensure high-quality deliverables and timely project completion. Digital Experience Sr. Project Manager – Darden Corporation - January ‘22 – July ‘22 • Managed project delivery for the Mobile & Web Delivery & Release Product Team, overseeing sustainment activities, including web and mobile enhancements, bug fixes, updates, upgrades, security patches, and OS version updates. • Defined and implemented PMO processes, including Master Service Agreements (MSAs), Requests for Quotes (RFQs), Requests for Proposals (RFPs), vendor compliance, NDA submissions, and Scope of Work (SOW) documentation. • Led all Agile ceremonies, collaborating with Product Owners and the Development Team to prioritize tasks, size efforts, and document all JIRA issues to ensure streamlined project execution and clear communication. Sr. Delivery Project Manager – Brooksource for Humana Healthcare - September 2021-December 2021 • Managed project scheduling for the Data Center Release and Support team, overseeing environments management, patching, testing, security audits, and network configurations to ensure seamless operations. • Acted as the primary point of contact for all project artifacts and communications, including project plans, Gantt charts, RAID registers, resource plans, and financial tracking (Service One). • Coordinated the workflow for FRI, RFP, and RFQ processes, and facilitated the closure of SOWs, ensuring timely signatures and proper documentation. • Documented procurement and financial artifacts in Clarity PPM, maintaining accurate records for project tracking and reporting. Project Manager – Apex Systems for American Automotive Association (AAA) - January 2021-August 2021 • Delivered AWS integration for external partners' scheduling system and emergency roadside service, ensuring seamless data flow and system performance. • Oversaw UX updates to mobile applications and led Middleware/API refactoring to improve system efficiency and user experience. • Facilitated Agile ceremonies, including backlog refinement, daily stand-ups, sprint planning, retrospectives, and other key ceremonies to ensure smooth project execution and team alignment. • Managed the selection of internal and vendor resources for UX/UI design, beta testing, and User Acceptance Testing (UAT) to ensure quality deliverables and stakeholder satisfaction. Sr. Project Manager/Agile Coach - Bank of New York Mellon - December 2019 – January 2021 • Delivered Banking & Securities integration and middleware implementation for BNYM/HSBC, ensuring seamless data exchange and system functionality across platforms. • Led and coordinated requirement gathering sessions with SMEs and key stakeholders, resolving conflicting initiatives, aligning product owner needs with regulatory requirements, and ensuring alignment with business goals. • Managed the integration of new Azure and Power BI solutions into the project, driving automation and enhancing reporting capabilities to improve decision-making. • Collaborated with Business Analysts to create relevant artifacts based on the agreed-upon methodology, ensuring clarity and consistency throughout the project lifecycle. • Gathered approvals and executed DevOps actions for implementation and Go Live activities, ensuring smooth transitions and minimizing risks. • Communicated project progress to stakeholders at all levels, including steering committees and C-level executives, ensuring transparency and alignment with strategic objectives. • Identified and implemented remedial and preventive measures when project execution KPIs deviated from planned execution and velocity estimates, ensuring projects remained on track. Scrum Master - Marriott Vacation Club - April 2018 – December 2019 • Delivered the Mobile MVW self-service owner portal, enabling streamlined user interactions and improving customer satisfaction. • Acted as Scrum Master and Project Manager for the Development & Delivery Consulting team, leading the successful execution of key initiatives while fostering collaboration and team alignment. • Gathered input from relevant stakeholders to define project scope, business requirements, technical architecture, resource allocation, budget management, and project scheduling. • Coordinated with the Product Owner and sponsors to create, clarify, and prioritize user stories, maintain the project backlog, and ensure alignment across the product lifecycle. • Led and confirmed infrastructure requirements and designs for the implementation of new cloud infrastructure, including AWS, firewall configurations, endpoints, middleware, RDS connectivity, and disaster recovery processes. Education • Bachelor’s Degree - Business Administration / Marketing Management. University of Puerto Rico. Trainings • Project Financials and Budgeting, Solution Selling, Time & Territory Management. Professional Associations • Project Management Professional (PMP) – Certified through the Project Management Institute (PMI), Number XXXXXXXX.  Languages • Fluent in English & Spanish. Current active knowledge of Portuguese.