Pedro Azevedo

Curriculum vitae PERSONAL INFORMATION Pedro Miguel Silva Azevedo Rua Francisco Pereira Júnior, Lt. 73, 2ºB,- Póvoa de Santa Iria (Portugal--http://www.psazevedo.com/ http://www.xptcrm.com/ Date of birth 05/10/1981 WORK EXPERIENCE 01/01/2014–Present Dynamics CRM MVP Microsoft "Microsoft Most Valuable Professionals, or MVPs are exceptional community leaders who actively share their high-quality, real-world deep technical expertise with the community and with Microsoft. They are committed to helping others get the most out of their experience with Microsoft products and technologies." 01/10/2017–Present Chapter Leader Dynamics 365 Saturday Community I have created and I'm organizing the Dynamics 365 community in Portugal to have knowledge exchange activities. Organizer of: - Dynamics 365 Saturday, 17th March 2018: http://365saturday.com/dynamics/lisbon-portugal-2018/ 01/03/2018–Present Dynamics 365 Architect SmartImpact, London (United Kingdom) Support multiple instances of Dynamics CRM\365. Architecture design of Dynamics 365 products. Migration of Dynamics CRM On-Prem to Dynamics 365 (online). Technologies: Microsoft Dynamics 365, Dynamics CRM On-Prem 2013, 2015 and 2016. Kingwaysoft, Portals, Azure WebJobs, Azure Functions. 01/09/2017–31/02/2018 Dynamics CRM Freelancer Atos, Munich (Germany) Implementation of Dynamics CRM in a large client, where there were several instances scattered around the world. Architect, design and implementation. Technologies: Dynamics CRM On-Prem 2016, SAP, Scribe. 01/04/2017–Present Head of Business Applications Findmore Consulting Responsible for the business unit responsible for implementing projects in Dynamics CRM, Sharepoint, Office 365 and Azure. A team focused mainly on Nearshore projects. Managing a team to ensure that everything that is delivered has quality, architectural decisions and put my hands in the dough to help. Technologies: Microsoft Dynamics 365, Dynamics CRM On-Prem 4.0, 2011, 2013, 2015 and 2016, Scribe, AngularJS, ReactJS, ASP .NET Core, NodeJS, Sharepoint Online and 2013, Office 365, EMS, Azure, Bower, Gulp. 14/9/18 © European Union,- | http://europass.cedefop.europa.eu Page 1 / 4 Curriculum vitae 01/04/2016–31/03/2017 Pedro Miguel Silva Azevedo Technical Lead Dynamics CRM Right IT Services Responsible for creating and maintaining a Dynamics CRM team. Technical and functional training. Participation in projects of some industries (Retail, Pharmaceutical, Banking, Wine, Telecommunications, Industry, Infrastructure) and at all stages from pre sales, proposal elaboration, analysis, architecture definition, project and team management and implementation. Identifying new opportunities with leads and existing clients both in Dynamics CRM as Office 365, Sharepoint, Azure, BI and Web Development. Partnership Management with Microsoft and licenses. Collaboration with Sharepoint team to help implement some projects. Technologies: Dynamics CRM Online (CRM 2015 e 2016), Dynamics CRM On-Prem 4.0, 2013 and 2015, Angular, ASP .NET Core, NodeJS, Sharepoint Online and 2013, Office 365, EMS, Azure, Bower, Gulp. 01/12/2014–31/03/2016 Solutions Architect of Dynamics CRM IT People Responsible for definition of architecture and implementation of Dynamics CRM projects. Team Leader. Dynamics CRM Online Implementation Context: Architecture and implementation of all modules on company and digitalizing all processes. Objective: Implementation of the three modules in each of the group companies that are in different countries with different requirements and a booking system to support the Wine tourism. Implementation of Social Engagement, Voice of Customer for all companies and Microsoft Dynamics Marketing (MDM), and Customer Service (USD and Parature) in the main group team of Marketing and Customer Care, respectively. Integration of e-Commerce platform (PHP) with CRM and MDM to know all the flow and interaction of a client. Management of national and international suppliers with the support of export and accreditation processes. Technologies: Microsoft Dynamics CRM Online (CRM 2015 and 2016), Visual Studio, Reporting Services, Power BI, Microsoft Dynamics Marketing, Parature, Microsoft Social Engagement, Voice of Customer, Yammer, Office 365 Groups, ASP .NET Core, PHP, TypeScript, PHP, nodeJS, VSTS. Company: Herdade Esporão 01/12/2011–30/11/2014 Senior Consultant 4B2B Participated on a lot of projects in-house and in different vertical areas, like Financial, Construction, Service Delivery, Health, Insurances, Automotive and Public Administration. Responsible for the full life cycle of CRM projects (Requirements Analysis, Architecture, Integration, Implementation, Customization e Administration). Technologies: Microsoft Dynamics 4.0, 2011 and 2013; Visual Studio; Tools for Dynamics CRM; Team Foundation Server; 01/01/2005–31/03/2016 Entrepreneur and Freelancer Some personal projects: web, mobile and desktop. Highlight the following applications: CRM Context: Managing a portfolio of clients and products in pharmaceutical and laboratory area. Objective: Implementing a CRM, booking requests, control issues, orders, sales pipeline, products and contests. Windows 8 Application. Technologies: C# 4.0; Sql Server 2008;Visual Studio 2010; WPF; ASP .NET; Silverlight; Lightswitch; 01/07/2010–30/11/2011 Senior Consultant\Technical Leader\Team Management WorldVision Consulting Specialist in .Net platform. Performed the following tasks: specification, implementation, 14/9/18 © European Union,- | http://europass.cedefop.europa.eu Page 2 / 4 Curriculum vitae Pedro Miguel Silva Azevedo documentation, guidance, coordination and testing, in an corrective and evolutionary context as well as a new solution. Responsible for a team of 7 people. LeadCRM Context: Application for salesforce team (CRM). Objective: Control the workflow of sales of a large telecommunications group, from first contact to final submission of a quote. Customer management. Technologies: VB.NET 3.5 e 4.0; Visual Studio 2008 e 2010; WCF; ASP .NET 3.5 e 4.0; AJAX;Javascript; jQuery; Sql Server 2008; DotNetNuke; Reporting Services;Visio; Project 2010. Company: PT group. Role: Team Management 01/03/2009–31/07/2010 Higher education teaching professional ISEC Teaching computer courses in Workplace Safety Engineering and Aeronautical Sciences. Development of small applications to support final course projects. 01/01/2008–30/06/2010 Responsible for the IT department MDU Responsible for a team of three people. Development of internal tools and turnkey solutions. Visit clients, specification, implementation, documentation and testing. Example of applications: QS2M Context: Parking of cars with defects. Objective: Mobile application that suggests the best place through his fault and returns oldest car that exists in the park with a given fault. Technologies: Compact Framework 2.0; Sql Server 2000 e Mobile; C# 2.0; Visual Studio 2005. PACO Context: Management of any product (including software). Objective: Parts management, PDMs, assembly processes, ergonomics tools and logistics. Balancing processes and workers on the assembly line. Role: Product Manager; Specification and technical coordination of a product to the industry. 01/05/2004–31/12/2007 Developer, Analyst and Team Management Workology Analysis and programming. Coordination of a team to streamline application development and ensure their quality. Highlight the following applications: QS2 Context: Computer system for quality control of a product. Objective: Allow insertion and repair of defects along a line of production. Technologies: C++;VB; VBA; C# 1.1; Sql Server 2000 e 2005; Visual Studio 2005; Reporting Services 2000; Peregrine. Company: Autoeuropa Role: Senior Consultant; Maintenance, implementation, documentation, testing and gathering requirements for existing applications and new applications. EDUCATION AND TRAINING 01/09/2000–31/07/2006 Master in computer engineering Instituto Superior de Engenharia de Lisboa 14/9/18 © European Union,- | http://europass.cedefop.europa.eu Page 3 / 4 Curriculum vitae Pedro Miguel Silva Azevedo PERSONAL SKILLS Mother tongue(s) Portuguese Foreign language(s) UNDERSTANDING SPEAKING WRITING Listening Reading Spoken interaction Spoken production English C2 C2 C1 C1 C2 French B1 A1 A2 A2 A1 Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user Common European Framework of Reference for Languages Communication skills Team spirit; Good communication ability; Active participation in several technical communities with articles and talks. Ability to identify and seek solutions to problems; Recognized as MCC (Microsoft Community Contributor) by Microsoft since 2013. Organisational / managerial skills Leadership skills (Responsible for various teams); Competence for self-learning; Ease in problem solving, analytical thinking; Sense of organization and responsibility, with excellent planning capacity; Spirit of Initiative and Entrepreneurship. Job-related skills Driving licence 14/9/18 Taste for good practices, TDD, BDD and DDD. Agile methodologies. B © European Union,- | http://europass.cedefop.europa.eu Page 4 / 4