Education
West Negros University
Bachelor Degree in Financial
Management
Pearly Lane Diotay
Customer Service Expert
Provide excellent customer service.
Secure a responsible career
opportunity to fully utilize my
training and skills, while making a
significant contribution to the
success of the company.
Contact Me--
Brgy. Cabug, Bacolod City, Negros
Occidental, Philippines 6100
Skype: live:pearlylanedaniel
Skills
Customer Service
Product Research
Order Fulfillment
Admin Assistant
Email and Supplier
Management
Award
Quality Assurance Award
Panasiatic Solutions Inc.
Technical Support Representative
Year 2015
Work Experience
Year 2015
Technical Support Representative
Panasiatic Solutions Inc.
September 12, 2018 - November 23, 2020
eBay Customer Service/Order
Fulfillment Officer/Admin Assistant
Profit Whizz Marketing
December 2020
Amazon Customer Service/
Order Fulfillment Officer
Sensing Tracking numbers
Work At Home in Tucson
January 2021
Amazon Customer Service/
eBay Customer Service/
Customer Service and Support/
Processing Returns
Harris Technology
Work Experience
Technical Support Representative
Panasiatic Solutions Inc.
-Responsible in ensuring and providing excellent customer service to the
customer.
- Help and assist customers on there concern
- Providing valuable steps and process on how to solve the problem
eBay Customer Service/Order
Fulfillment Officer/Admin Assistant
Profit Whizz Marketing
- Product Research that pass criteria and guidelines
- Check Product Listing
-Sending Tracking numbers
-Processing Orders on that day
- Liase with suppliers
-Searching for dropship suppliers
-Processing returns
-eBay Customer service
-Email Management
Amazon Customer Service/
Order Fulfillment Officer
Sending Tracking numbers
Work At Home in Tucson - Part-time
-Amazon Customer Service
- Answering queries and emails
- Processing orders
- Sending Tracking numbers
Customer Service and Support
Harris Technology
-Amazon Customer service, answering queries on time
everyday
-eBay Customer Service , sending keys
- Liase with all the suppliers and distributors
- Processing Defective and Return items
- Checking product prices and margins
- Checking Product Listing
- Cleared daily Returns and email management
