Pearly Joy B. Penol

Pearly Joy Peñol - Cordillera Avenue Bangkal Davao City Davao City, Davao Del Sur Summary I've been working for almost 5 years in this VA field, and 5 years on Amazon. I have vast knowledge when it comes to this field. Almost all aspects of Amazon, eBay, and also FBMP. Customer Service (Verbal/Written) Sourcing Items to Sell Online ( Finding items from suppliers such as Walmart, Home Depot, Overstock, Costco, and BBB) Product Listings ( Piggyback and scratch listings ) Management (Inventory, orders, shipments,) Using E-commerce Tools for managing the store Experience in Tactical Arbitrage Order Processing ( Manage and Process orders, Updating Trackings, Using cashback (Topcashback and Befrugal) Managing eBay Power Seller Store ( manage orders, tracking and shipments, responding to negative feedback, product listing ) Committed to utilizing my skills to further the mission of a company. Excellent time management skills combined with a superior knowledge of the customer service industry. Able to effectively self-manage during independent projects, as well as collaborate as part of a productive team. Education BS HRM Davao Central College • Davao City, Davao Del Sur Experience Amazon Seller Central Assistant VA Davata • Arkansas City, Texas 05/2020 - 10/2022 Responsibilities of the Amazon VA Fulfilling FBM Orders, Listing New Products, Updating Inventory, Track Information Management, Optimize Listing, Providing Customer Service and Price Matching. Product Researcher (FBMP) Part-time Davin 11/2020 - 12/2020 Store Manager in Ebay PLSKYMARKET, SEBMARKETSKY 09/2020 - 12/2020 Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services. Email handling (Part time) Reamaze 08/2020 - 12/2020 Organizing emails as efficiently as possible to save companies all sorts of time and money, on their way to profitability. Product Researcher in Ebay and Facebook Marketplace Jason Maurer 06/2020 - 12/2020 Product Lister Trendy Deals Outlet • New York, New York 03/2019 - 06/2020 A product Lister works for an e-commerce company and creates listings for online products. Responsible for creating a streamlined layout, writing content to describe listings, optimizing copy for online search, improving older listings to increase sales and ratings. Inventory Manager The Trading Post • Fayetteville, Arkansas 07/2015 - 01/2019 Provided optimal assistance to the General Manager and handled a variety of tasks. Organized stocked and ordered parts to maintain inventory. Maintained inventory and ordered supplies as necessary. Developed and executed strategy for inventory management. Skills Customer service, Communication skills, Time management, Microsoft excel, English, Microsoft word, Sales, Marketing Languages English