Pearl Rutendo Dumbura

Results-driven Custoner Service and Sales Support Specialist with 10+years of experience in client-facing roles across finance, pharmaceuticals, and telecoms. Proven track record in outbound and inbound communication,customer acquisition, and convertibg leads into sales. Skilled in managing high call volunes, building rapport and exceeding perfomance targets in fast-paced, remote environments. Adept at using CRM tools, scripts and digital platforms to drive engagement and deliver measurable results.