Experience
2016 – 2017
Customer Service Representative, Teleperformance
As a customer service representative, I assisted customers with placing order, refunds and replacements. I also used to handle tech support account with one of there campaign and learned a lot of troubleshooting.
TOP 5 AGENT for the Month of February- – 2020
Customer service representative/ Technical support, Concentrix
I was able to use the skills acquired from the previous company. For almost 3 years, I assisted customers on how to troubleshoot home electronics.
Education
2014
Highschool Graduate, Antipolo National High school
Skills
Speak Fluent English
Multitask
Cold Calling
Social Media Management
Telephone Handling
Data Entry
Skip-Tracing
Customer Service
Activities
I have been working in the BPO industry for almost 4 years. I have acquired the skills and have the knowledge to use as a customer service representative. I love helping out customers and provide their needs. Being a Virtual Assistant is my part time job I’ve been doing this for 6 months.
