Pearl Damolo An

Pearl Marie Damolo-an QBO Expert/Bookkeeper About Me My Contact-- Lahug Cebu City, Philippines live:.cid.43c45c3ccfcca0e4 Hard Skill Hands-on experience with QuickBooks Online Experience with accounting software and data entry Analytical skills and computer skills Expert in customer relation (customer service) Chat and phone support Outbound and Inbound support Microsoft Office - Excel, PowerPoint, Word, Microsoft Outlook. Google apps( Drive, spreadsheets, Docs, Sites, Slides, Forms) Use slack Email management Soft Skill Ability to Work Under Pressure Great Communication Abilities Ability to Multitask Excellent Time Management Attention to detail Highly organized and service-focused Resourceful and Professional Growth mindset and positive outlook An active listener Respect to the role Love for learning Good decision making "We" instead of "Me" Education Background College of Degree in Education Bohol Island State University Masters Degree major in General Administration and Supervision Cebu Technological University Certifications -Certified QuickBooks Online Accountant -General Virtual Assistant Certificate Qualified virtual assistant/bookkeeper and accountant with a positive attitude and friendly approach. I have extensive experience in providing exceptional accounting, bookkeeping, administrative and management support to clients with the help of my creative problem-solving skills, multi-tasking, and strong interpersonal skills. I have also received a number of peer recognition awards and positive client reviews for handling client complaints during my 7 years long career in excellent customer service. Motivated team player, customers satisfaction and high quality are my top priority. Adept in multitasking and effectively prioritizing tasks to achieve the best outcomes. I am a trustworthy person who is focused on honoring and maintaining company ethics. I love conversations and I am committed to provide quality work outputs to all my clients. I am not afraid to go the extra mile to lend a hand and make all my clients feel good. Professional Experience US accounting firm (Private Entity)/ Bookkeeper December 2023- present Key qualifications and responsibilities: Prepare and maintain financial records, statements, and reports for clients, ensuring compliance with regulatory requirements and industry standards. Reconcile credit cards and bank accounts. Making sure its reconciled every month. Ensure all transactions are up to date. Record and categorize the bank transactions Manually record checks, expenses, invoices, and bills Prepare financial reports i.e. Profit and Loss / Balance sheets. Create and prepare 1099s to be file with IRS Concentrix QuickBooks Back office /QuickBooks Online Technical Support/ Bookkeeper/Accountant - Key qualifications and responsibilities: Managed appointments and calendar and booked meetings with new and existing clients. Helped managed their books and accounts through QuickBooks software Schedule and organized session calendar for future clients to book the one on one session on QuickBooks and maintained documentation of successfully booked clients in spreadsheets. Maintained client communication over phone, email and chat with a high rate of customer satisfaction score Multitasked between clients phone calls and scheduling onboarding session for upcoming customers Created and edited PowerPoint presentations for the new trainees. Helped clients process and create payroll Maintaining accounts receivables: preparing invoices, posting receipts, credit card transactions, running A/R aging reports and analysis. Maintaining accounts payables: matching purchase orders to the job, posting payables, preparing checks for payments, running A/P aging reports and analysis. Maintain various bank account records and reconcile bank accounts Maintain and update Chart of Accounts Provide clerical and administrative support to company as requested Prepare and process monthly, quarterly and annual tax reports Prepare monthly account summaries and reports Set up QuickBooks Online account for customers